Warranty Administrator

Warranty Administrator

Gloucester

£28K P.A

Our client, a growing automotive dealership has a great opportunity for a Warranty Administrator to join their amazing team.

The role:

• Accessing, processing, submitting, and monitoring all warranty claims, including negotiating with manufacturers directly on borderline claims.
• Ensuring the company’s databases are correct and up to date.
• Contacting customers to ensure that any manufactures recalls are carried out promptly.
• Maintaining full photographic records, as required.
• Processing and submitting service and extended coverage claim.
• Building strong relationships within all teams across sites.
• Dealing with queries and complaints in a prompt and courteous manner.
• Ensuring all sites/departments are updated daily with current processing requirements and criteria.

Key skills/ experience:

• Ability to multi-task and prioritise.
• IT Literate.
• Able to follow processes on the computer.
• Minimum 2 years motor trade experience.