- Salary - Between £22,000 - £26,000 depending on experience
- OTE - £1200 per annum
- Monday - Friday hours
- Saturdays 1 - 3 or 4
- Location - Crewe
- Fully office based OR Hybrid OR fully remote work available
My client who is the UKs leading provider for vehicle aftersales and service plans are seeking a 4 Maintenance Advisors to join their team due to expansion.
Their mission is to establish robust aftersales connections between vehicle manufacturers, dealerships, and their clientele. Their primary goal is to encourage customer loyalty and drive revenue growth by offering exceptional service and fostering a positive experience.
The Main Duties for this Warranty Administrator include:
- Inform policyholders about claim statuses.
- Update repairers on any outstanding information
- Offer additional assistance with enquiries relating to service plans
- Handle incoming queries and respond to email inquiries.
- Record necessary data on an online platform.
- Ensure precise data entry to aid maintenance product administration.
- Review ongoing claim statuses and request outstanding documentation for completion.
- Experience of working on the service desk for a main dealership, independent garage or car supermarket
- The ability to work well & remain calm
- General PC skills
- 25 days holiday plus bank holidays. Holiday rises to 32 days with length of service
- Holiday purchase scheme - Purchase an extra three holiday days!
- Health cash plan
- Dental cover
- Travel & life insurance
- Recognition awards
- Long service award scheme
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