Water Auditor/Surveyor

Water Auditor/Surveyor
Location Devon
Salary Band: £25k subject to experience. Attractive bonus up to £200 per month
Contract: Full Time - 40-hour weeks
Equipment: Vehicle (van), smart phone, associated equipment
Overview
We are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses.
We are currently required to build on our excellent team of Home Water Efficiency experts across Devon.
We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you’re interested in sustainability, technology and practical working, send in a copy of your CV.
Responsibilities
The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes throughout Devon.
This is a FREE service to the customer, paid for by South West Water.
All your appointments will be made for you, and you’ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself.
You’ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money.
You’ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided. You’ll be inputting data using our My Water app on a company tablet.
You’ll be installing some ‘easy-to-fit’ water saving gadgets, if required.
Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the homeowner.
Full training will be given in all aspects of the job, you’ll shadow one of our existing team and once you’re ready you’ll be going solo.
This role suits those who have a passion for addressing climate and sustainability issues.
Main Duties:
Visiting domestic properties, liaising with homeowners and occupants.
Discussing water efficiency and the drivers behind it.
Providing water saving guidance and behavioural change advice.
Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met.
Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office.
Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating).
Occasional weekend work may be required
Qualifications:
Educational: GCSEs including Maths and English
Full UK driving licence: essential (a company vehicle will be provided)
Skills:
Driving: Essential
Excellent Communicator: Essential
Enjoys working with customers: Essential
Basic computer literacy
Experience:
Customer service, consultancy or advisory
Working within a busy and demanding environment
Data collation via an app on a mobile device
Customer liaison
Interested in this Water Auditor/Surveyor role? Please send your cv by return.
INDHS