Weekend Library Supervisor

Salary Range: £31,396 - £34,980

FTE: 0.06

Term: Open Contract

Closing Date: 07/04/2024

Information Services is seeking to appoint a Weekend Library Supervisor with established library, IT, and customer service skills to be responsible for the operation of the Library, provision of a 1st line reference and enquiry service and the supervision of a small team of Weekend Library staff.

The IS Enquiry Service deals with a variety of enquiries from University students, staff and visitors. Applicants should have experience of working in a library, information or IT support service in a customer facing role. Knowledge of Microsoft Office and Outlook software packages is essential. A library qualification and knowledge of library circulation policies would also be an advantage.

You will offer an excellent enquiry service directly to the customer and be able to distinguish when onward referral of enquiries is appropriate.

You will be expected to work two weekends in three, on a rota basis on Saturdays from 1200-1700 in term time (September-May). Shifts to be worked will be allocated in advance. Applicants interested in working one in three or two in three Saturdays will be considered.

The post is located in the Customer Services Team, based in the Andersonian Library, the main enquiry point for students and academic staff, dealing with all enquiries.

Formal interviews for this post will be held on Monday 15th and Wednesday 17th April 2024.

Informal enquiries about the post can be directed to Gillian Devine, IS Enquiries Manager (g.devine100@strath.ac.uk).