Wellbeing Worker (Tobacco Dependency Advisor)

Wellbeing Worker (Tobacco Dependency Advisor) - fixed term contract for up to 5 years due to funding

Salary: Band: 5, £24,362 - £26,073 p.a.

37 hours per week

Portsmouth City Council

At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.

Stopping the start - creating a smoke free generation

Local stop smoking services have been awarded extra funding support over the next five financial years until 2028-2029 to help stop the start and create a smoke free generation.

This provides an exciting opportunity for the Wellbeing Service to expand its team to help us ensure there is a comprehensive offer to help people stop smoking and to increase the number of smokers engaging with effective interventions to quit smoking. In Portsmouth we aim to achieve this by:

• Stimulating more quit attempts by providing more smokers with advice and swift support.
• Linking smokers to the most effective interventions to quit.
• Boosting existing behavioural support schemes designed to encourage smokers to quit and
• Building capacity in local areas to respond to increased demand.
• Strengthening partnerships in the Health & Care Portsmouth system and link to the Smoke Free Portsmouth - Tobacco Control Plan.

This role will be fundamental in helping Portsmouth to achieve our smoke free plan.

Your New Role

The Wellbeing Service supports individuals living in Portsmouth to modify behaviours, improve their health and life expectancy as well as reduce health inequalities. The Wellbeing Service provides support to Portsmouth residents in a range of venues including community centres, GP practices and hospital settings. In addition, the service provides telephone/virtual support. Some of the work undertaken will be targeting Portsmouth's most deprived communities who unfairly suffer the greatest health inequalities.

As a Wellbeing Worker (Tobacco Dependency Advisor), you will predominantly be supporting clients in smoking cessation over the telephone with the aim of supporting clients based on their individual needs to successfully quit smoking through use of pharmacotherapies or e-cigarettes.

Working as part of a team rota, typically involving 2 evening shifts per week, you will provide high quality smoking cessation support including support, planning, pharmacotherapy and tobacco management. You will ensure client session notes and caseload management is up to date and accurate including setting quit dates and quit outcomes. You will support service delivery when required and ensure your calendar and caseload is managed and seek support from the Senior practitioners and delegated individuals where required. In addition, you will partake in regular supervision.

What you'll need to succeed

With experience in a customer service role and a professional telephone manner, you will have good communication skills with the ability to converse at ease with customers. You will have a passion, interest and ability to support broader issues that may be impacting an individual's current health or could prevent the patients ability to manage their health in future. A knowledge of recognised behaviour change and the ability to deliver health behaviour change, including guidance around Tobacco Dependency and electronic cigarettes would be an advantage.

You will have good time management and will be able to prioritise, organise and manage your time/workload. You will have good data management and IT skills and be a car driver or able to travel to a range of locations within the PO1-PO6 area. No experience of smoking cessation support is required as training will be provided.

Please read the job profilefor the full details of this role

What you'll get in return

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working hours.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Application process:

Please read the full job profile (click here) for further details on the post to ensure your application matches the requirements of the role stated in the who is the person.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points in the profile with the use of examples from your experience and attach this as a cover letter. This is important, or you are likely not to be shortlisted. Please read alongside the 'How to apply' information on the home page of the careers website.

Portsmouth City Council is committed to safeguarding and promoting the welfare of 'adults at risk' and expects all staff and volunteers to share this commitment.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Closing time/date: 14 July 2024 @ 23:59pm

Interview process will take place w/c 29 July 2024.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk