Our client is a leading manufacturer in their field and they are looking for experienced supervisor with a background in windows/glazing or a similar industry to help run their busy Order Processing department.
Main Responsibilities:
- Supervising, coaching and mentoring a team of Sales Order Processors, processing orders on the inhouse system
- Oversee the end-to-end sales Order Processing workflow, checking all orders to ensure accuracy and timeliness.
- Dealing with customer enquiries, face to face, on the phone and via email
- Liaising closely with the Operations, Finance and Sales Teams throughout the life cycle of orders, including dispatch.
The ideal candidate will need:
- Experience with or strong knowledge of windows/glazing or similar industry within the Order Processing team
- Able to lead and supervise a team, ensuring accuracy and efficiency at all times
- An exceptional eye for detail
- Excellent communication skills
- Strong IT and data entry skills
- The ability to manage a pressurised workload
Hours: Monday to Friday – 8am – 4.30pm