Wine Education Co-ordinator

This role is primarily responsible for the administration and coordination of Wine Education programs. This role involves managing the logistics, resources, and communications necessary to deliver high-quality educational experiences to their customers. The ideal candidate will have strong organisational skills, and a passion for wine and/or Wine Education.
Key Responsibilities
Communication

• Act as the primary contact for participants, customers, Sales and other internal stakeholders
• Manage the diaries of the team in relation to training sessions
• Manage the organisation of the training sessions through communicating appropriately with customers
• Collect and analyse participant feedback to assess program quality and effectiveness
• Ensure all wines and educational materials and resources are prepared and coordinated for each training course
• Communicate with Office Management on course set ups (numbers/lunches etc)

E-learning

• Manage the administration of registering customers on E-Learning and keeping the system up to date
• Project manage the development of new E-Learning modules alongside the Head of Education, promoting to sales and customers where appropriate
• Liaise with the supplier on behalf of our client
• Report on e-learning usage and trends

 Other responsibilities

• Work with teams internally to develop accurate and digitalised records of training attendance for customers and employees
• Learn to teach bespoke and full one day courses of the Academy.
• Where possible, learn to teach WSET Level 1 & 2 courses
• Suggest and develop further courses and modules to add to the Academy in line with the materials already designed.

About You

• WSET Level 3 Minimum
• Exceptional written communication skills in particular over email
• A good communicator and presenter
• Flexible, responsive and efficient
• Organised and self-motivated
• Great attention to detail
• Driver’s license required

What you can expect

• 25 days holiday excluding public holidays increasing after 2 years’ service
• Personal bonus of up to 5% of salary, based on performance against key objectives
• Company bonus of up to 15% of salary
• Company pension scheme matching up to 5% of contributions
• 18 weeks enhanced maternity leave and 4 weeks paternity leave.
• Cycle to work scheme & Season ticket loan
• Employee Assistance Programme
• Travel insurance
• Employee wine discount
• Retail, wellbeing, technology, and travel discounts

Our client is an award-winning company and accredited by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).
They encourage all their employees to further their wine knowledge through their in-house Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.
Our client celebrates diversity, and they are committed to creating an inclusive environment where everyone feels comfortable to be themselves. 
REF-214 954