Address
Form of work
SalaryOur values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Respect the dignity and confidentiality of all people who come into contact with the service. Demonstrate a commitment to a team working orientation, both internally and externally. Have a commitment to a high standard of efficient working, ensuring a quality service is provided. Have a professional approach to work, colleagues, and external contacts. Honesty and integrity are essential values in delivering a quality project implementation to the Trust. The post holder must have a professional approach and have a positive, assertive and supportive attitude Key to this role is the delivery of an impeccable and professional project implementation that is customer focussed and inherently of a high-quality standard. The ability to communicate well is essential to the post. Can communicate complex facts, terminology, and system designs/information clearly and concisely. Key Result Areas To ensure ESR and eRostering are maintained according to the agreed Trust policy and procedure and within budget To ensure ESR and eRostering are maintained in areas in a timely manner and ensuring continued savings/benefits are delivered according to the benefits realisation plan e.g. reduction in Temp Staffing utilisation. Troubleshoot all operational issues regarding ESR and eRostering to ensure the system works effectively. To provide day to day support for staff and ensure appropriate and timely investigation of any errors/dysfunction. Accurate input of information into the Trusts Workforce Systems. To maintain high quality data and provide timely and robust reporting to Executive Board. To produce accurate and timely KPI Dashboard reporting for Trust Performance meetings all levels. Conduct training sessions and provide 1st level helpdesk advice and support. To support local training programmes for the ESR and eRostering.
