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SalaryRole: Works Co-ordinator
Location: Barnstaple
Salary: £22,822.80 - £23,498.40 per annum depending on experience
Hours: 37 hours per week
Contract: 12 Month Secondment
The Role
Do you thrive working in a busy environment? Do you have an interest in DIY and/ or home improvement? Do you want to start a new and exciting career path in social housing? If so, then we would love to hear from you!
Joining as Works Co-ordinator, you will assist in the efficient and effective running of the Home2Home work streams, ensuring the effective progression of works orders through to the booking of appointments and scheduling of works.
The main responsibilities of the role are:
- To act as the main point of contact for customers, sub-contractors, internal customers, operatives and stakeholders.
- To raise work orders, including a detailed & accurate description, while allocating the correct Schedule of Rates.
- To organise appointments and manage work diaries for all operational areas in an efficient and effective manner to achieve KPI s, considering skill-set, duration of work and location.
Please refer to the job description upon submitting your application.
About You
An understanding of construction and property repairs would be beneficial but by no means essential. All we ask is that you are organised and proactive, with demonstrable experience in working in a customer focused environment and have excellent IT skills.
About Us
North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon district and have over 3,300 homes we are responsible for, providing accommodation to over 10,000 customers.
Benefits
- 27 days holiday plus bank holidays
- 7% Employer contribution Pension
- Cash Plan of up to £1600 per year
- Employee Assistance Programme (EAP)
- Health & Wellbeing Support
- Family Friendly Policies
- Cycle to Work Scheme
- Tech Scheme
- Refer a Friend Scheme
Closing date: Monday 22nd January 2024 - 09:00
We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
