Workshop Controller - Brighton

Workshop Controller
Brighton
Package:
Basic salary between £30,000 - £35,000 - DOE
Bonus £6,000 OTE
Monday to Friday
25 days + bank holidays
Training and Growth Opportunities with VAG manufacturer
Modern Facilities
Collaborative Team Environment with a 10 bay workshop
Company:
Work for the leading VAG car dealer group for the Southeast that covers 18 different sites across 8 brands.
Known for having a super competitive bonus structure and clear progression opportunities, if you are looking to work with a company that will treat you well, expand your knowledge and earn more than the market rate this is the place for you.
Responsibilities:
As a Workshop Controller, you will be the linchpin of their workshop, managing and coordinating various crucial activities:
* Job Allocation and Scheduling: Assign tasks and jobs to technicians based on their skills, expertise, and workload, ensuring optimal resource allocation.
* Resource Management: Oversee workshop resources, ensuring tools, equipment, and spare parts are available and in top working condition for a seamless workflow.
* Quality Control: Ensure that repairs and maintenance services meet the highest quality standards and comply with manufacturer specifications.
* Customer Service: Interact with customers to understand their vehicle concerns, provide timely updates on repair progress, and address any inquiries.
* Technical Assistance: Provide technical guidance and support to technicians, assisting them in diagnosing complex issues and suggesting effective repair methods.
* Workflow Management: Streamline workflow within the workshop, ensuring efficient and timely completion of all repair and maintenance tasks.
* Documentation and Reporting: Maintain accurate records of completed jobs, parts used, labour hours, and other relevant information.
* Training and Development: Identify training needs for workshop staff and organize training sessions to enhance their skills and knowledge.
* Budget Management: Assist in the preparation and management of the workshop budget, controlling expenses and maximizing profitability.
Requirements
Qualifications (Essential):
GCSE or Equivalent:
* 'C' grade in English and Maths
Driving Licence:
* Indicates a requirement for the ability to drive.
Qualifications (Desirable):
IMI Level 3 or Equivalent:
* In Motor Vehicles.
HND or HNC:
* In Motor Vehicles or equivalent.
Skills (Essential):
Communication:
* Able to work efficiently with the public.
* Able to convey information clearly and succinctly, whether verbal or written.
* Able to establish effective working relationships with varied personnel.
Independence and Initiative:
* Able to work independently, demonstrating initiative and pro-activity.
Interpersonal Skills:
* Able to demonstrate sensitivity, diplomacy, and tact.
* Able to persuade, negotiate, and influence others.
Flexibility:
* Flexibility to cover absences of a similar role.
Technology:
* Basic computer skills.
Why work with TN Recruits Automotive? We have an incredible reputation with over 250 5-star reviews.
Not sure if this is 100% right for you? Apply or get in touch anyway and have a chat with our Automotive specialist recruiter who has connections with some of the biggest dealerships in the UK as well as relationships with small, local, family run garages.
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