Job description
What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Support Worker to deliver an innovative and progressive youth programme, in a safe industrious and supportive environment working primarily with young people from diverse communities.
The Staying Connected project provides weekly one-to-one and group support for young people aged 11 - 19 years, facing multiple challenges. Creating a personal action plan comprised of positive activities that promote and enhance personal development and skills, building on young people’s strengths. This engagement is via face-to-face, online platforms, mobile phones and structured group work to maintain contact with them, talking about how they are feeling and to provide advice, mentoring and signposting to additional support services.
Key Responsibilities
Programme management
● Support with the planning and deliver an innovative, cohesive and progressive
programme of delivery for Staying Connected (focusing on personal and social
development skills).
● Recruit, Engage and support young people 11-19 years to participate in the Staying
Connected programme
● Increase our local partnership work, adding value and additional expertise to the London youth support infrastructure
● Adhere to the Staying Connected provision Risk Assessment as/when required and
carry out regular health and safety checks.
● Support with the promotional activity of the project and events to raise of our profile i.e via social media, website, offline marketing etc
● Support young people into positive outcomes including Education, Employment and/or Training.
● Deliver vital one-to-one or group support sessions via text message, email, telephone
calls, virtually and face to face to provide advice, information, guidance, mentoring and
signposting to internal and external services i.e; mental health and wellbeing services or a YAA event
● Create individual Action plans with young people to capture their key aims and
objectives at different stages of engagement in the project
● Support to organise and provide trips and positive activities in line with provision delivery plan and/or requirements
● Day-to-day operational and administrative management support of the Staying
Connected provision
● Support the management of the project budget sheet, recording expenditure and
forecasting financial information for reporting purposes
● Maintain an asset register for any equipment/assets associated with the Staying
Connected provision and ensure their safekeeping.
● Support the management of referrals to and from the Staying Connected provision
including partner agencies such as Social Services, the Police, the Youth Offending
Team YOT, the Alternative Provision and Schools
Evaluation
● Capture feedback and evaluation of young people's journeys and progress to
demonstrate impact and secure future funding via forms, individual feedback,
consultation sessions, photo/video and other forms of communications
● Ensuring youth voice and feedback is relayed in the design and service offer and is
reflective of the needs of the community
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time which is broadly consistent with those in this document. This job description does not form part of the contract of employment.
Person Specification
Knowledge & Experience
The Staying Connected Support Worker will bring:
● Certification and professionalism - Youth Work Qualified
● Experience in the charity sector, the voluntary sector, or community sector would be
desirable.
● Experience working with children, young people and vulnerable adults Competent in the use of MS Word, Excel, and the ability to use databases for recording
and reporting.
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Good Literacy – you will have good communication skills, including writing skills.
● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people and vulnerable adults.
● Qualification of Health, wellbeing, and/or advocacy