Address- Initial 3 month contract with the option to go permanent.
- Join a company helping make a difference to people's lives in Manchester.
About Our Client
Our client is a well-established company providing software solutions into the social housing sector. Based in Manchester, they have a strong presence in the Technology industry and boast a substantial team of dedicated professionals.
Job Description
- Provide first and second line IT support to all internal staff.
- Troubleshoot hardware and software issues promptly.
- Perform routine maintenance on all IT systems and equipment.
- Assist with the installation of new systems and software.
- Maintain accurate IT documentation and records.
- Escalate complex IT issues to senior staff as necessary.
- Monitor system performance and suggest improvements.
- Adhere to company's IT policies and procedures.
The Successful Applicant
The ideal candidate will be someone with a strong background in IT support who has a good understanding of Microsoft applications and cloud:
- Experience of resolving problems at Tier 1/Tier 2 level.
- Experience of the following: Microsoft Office 365, Active Directory, Microsoft stack and related technologies
- Experience of Intune
- MS Exchange mailbox administration
- Sharepoint Administration
- Previous experience of working on either a Helpdesk or Service Desk providing technical support.
- Excellent problem solving skills and ability to research solutions
- Experience of liaising with third parties to effectively resolve ICT issues
- Strong technical awareness
- Positive 'can-do' attitude
- Excellent communication skills
What's on Offer
- An initial 3 month contract with the option to go permanent if all goes well.
- An opportunity to work in a vibrant and energetic company culture.
- A chance to grow and develop your career in the IT and Housing industries.
- Convenient Manchester location with state-of-the-art facilities.
If you're ready to bring your expertise to a rewarding role within a forward-thinking company, we'd love to hear from you.
