2nd Line IT Support Engineer
Location: Wokingham, Berkshire
Salary: £35k + Excellent Benefits
The Client:
Our client is a renowned IT solutions provider for over 3 decades, serving local businesses, schools and charities.
The Role:
As an IT Support Engineer, you will play a pivotal role in reporting issues to maintain high service standards.
Necessary training will be privided, including in-house sessions and external courses.
Responsibilities:
* Maintain and monitor clients infrastructure to ensure optimal functionality.
* Serve as the primary contact for customer support.
* Swiftly diagnose reported issues to uphold a high level of service.
* Undertake diverse duties in IT service provision, including system setup and installation.
Requirements:
* Previously worked as an IT Support Engineer or in a similar role.
* Proven experience in a second-line support role.
* Familiarity with printers, including basic configuration, scan-to-folder, networking, and deployment.
* Skilled in Windows clients and servers, networking, Microsoft 365.
* Anti-virus and firewall experience.
(Beneficial)
* Exchange administration skills.
(Beneficial)
Benefits:
* Competitive salary
* 28 days holiday
* Private parking
* Long service awards
* Health & wellbeing programme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.