2Nd/3Rd Line Engineer

2nd/3rd Line Support

My client, a 5* rated MSP / IT Solutions firm based north of Nottingham for a senior 2nd Line Support professional to join their team on a hybrid working basis.

In the role you would be supporting their clients across the world on a range of issues including Windows Server, Azure, and Networking. The role does also include occasional site visits in the local area and project work therefore, you will need a driving license.

Responsibilities:

• Supporting a client base across the world on a range of IT Support issues
• Providing technical support for desktop and infrastructure
• Configuring and administrating network devices
• Escelation point from 1st and 2nd Line Engineers
• Ensuring completion of tickets and ticket prioritising

Skills required:

• Windows OS
• Windows Server
• Azure
• Office 365
• Routers
• Switches
• Software troubleshooting

This is an outstanding opportunity for an enthusiastic individual with excellent organisation skills to join an expanding company. In return, the company will offer you excellent internal training. If you are interested in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Oliver Light on (phone number removed) or (url removed)

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