Company

Ip Source LtdSee more

addressAddressSheffield, South Yorkshire
type Form of workPermanent
salary Salary£28,000 - £30,000/annum
CategoryEngineering

Job description

Account Manager
Up to £30,000
Sheffield / Hybrid

About the Company:

We are a well-established IT services provider with over two decades of experience. thier commitment to integrating seamlessly with clients and supporting the solutions they offer has made them a trusted partner in the industry. They focus on building strong relationships and delivering technological excellence.

The Role:

Our client are seeking a dedicated and skilled 3rd Line Support Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware.

Key Responsibilities:

  • Deliver professional support for customer services.
  • Ensure all work meets technical and operational quality standards.
  • Respond promptly and effectively to customer requests and inquiries.
  • Complete tasks within agreed timeframes.
  • Adhere to Health & Safety standards.
  • Manage and support technologies including:
    • Operating Systems: Windows Server
    • Directory Services: Active Directory, DHCP, DNS, Group Policy
    • Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager)
    • Virtualization: Platforms like AVD, Hyper-V, VMware
    • Networking: TCP/IP, L3 routing, VLAN management, LAN/WAN
    • Storage: NAS/SAN solutions
    • Firewalls: Hardware firewalls
    • Backup & Recovery: Solutions for backup and disaster recovery
    • Wireless: Network solutions

What We Are Looking For:

  • Strong knowledge of Windows Server.
  • Experience with Active Directory, DHCP, DNS, and Group Policy.
  • Proficiency in Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager).
  • Solid understanding of networking principles (TCP/IP, L3 routing, VLAN management, LAN/WAN).
  • Familiarity with hardware firewalls.
  • Knowledge of backup and disaster recovery solutions.
  • Commitment to data protection principles and GDPR compliance.
Refer code: 3354482. Ip Source Ltd - The previous day - 2024-05-17 04:27

Ip Source Ltd

Sheffield, South Yorkshire
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