Centre Manager jobs in Chelmsford, Essex

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CONTACT CENTRE TEAM MANAGER

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

CompanyMerje Ltd
AddressChelmsford, Essex
CategoryCustomer Service
Salary£31,200 Annual
Job typePermanent
Date Posted 2 months ago See detail

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...