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Centre Manager jobs in St Albans, Hertfordshire

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CUSTOMER SERVICE MANAGER (CONTACT CENTRE)

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

CompanyCcr Recruitment Group
AddressHemel Hempstead, Hertfordshire
CategoryCustomer Service
Salary£37,500 - £40,000 Annual
Job typePermanent
Date Posted 4 weeks ago See detail

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

4 weeks ago seen See more...

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