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Complaint Officer jobs in England

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COMPLAINTS OFFICER - ENERGY SECTOR

Responsible for managing all customers ensuring they are addressed promptly and proactively in accordance with procedures whilst maintaining a customer focussed approach. Successfully negotiate with customers who express dissatisf...

CompanyProsper Recruitment
AddressTyne and Wear, England
CategoryScientific
Salary£25,000 - £30,000/annum + benefits
Job typePermanent
Date Posted 3 days ago See detail

Complaints Officer - Energy Sector

Prosper Recruitment

Tyne and Wear, England

£25,000 - £30,000/annum + benefits

Responsible for managing all customers ensuring they are addressed promptly and proactively in accordance with procedures whilst maintaining a customer focussed approach. Successfully negotiate with customers who express dissatisf...

3 days ago seen See more...

Complaints Officer

Service Care Solutions

Eastleigh, Hampshire

£30,899/annum

Become a customer experience expert and brand ambassador. Act as the first point of contact for customers in the complaint handling process. Conduct thorough investigations into complaints received and determine outcomes based on...

3 days ago seen See more...

Complaints Officer

Tulip Recruitment

Lewisham, Greater London

£19.05/hour

To deal with all Repair Service focused complaints in a professional manner, following them up on completion to ensure customer satisfaction and prevent escalation. To be the lead officer responsible for complaints allocated to yo...

3 days ago seen See more...

Complaints Officer

Service Care Solutions

Liverpool, Merseyside

£21.05/hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

3 days ago seen See more...

Complaints Officer

Nhbc

Milton Keynes, Buckinghamshire

£26,000 - £30,000/annum 6% Bonus

27 days annual leave (plus bank holidays) and a holiday purchase scheme. Generous pension scheme, with an employer contribution of up to 10.5%. Life Assurance (x4 salary). Subsidised private medical insurance. Cycle to Work scheme...

5 days ago seen See more...

Parking Complaints Officer

The Oyster Partnership

Hounslow, Greater London

£20 - £25/annum

PARKING INVESTIGATIONS OFFICER20.00-25.00PHR LTDROLE BASED IN HOUNSLOWHYBRID WORKING AVAILABLE3 MONTHS ROLLING CONTRACTThe post holder will be responsible for investigating and preparing responses for complaints, Freedom of...

5 days ago seen See more...

Customer Complaints Officer

Hamilton Woods

Leeds, West Yorkshire

£33,000/annum

Supporting teams with complaints. Ensuring thorough and consistent investigations into complaints. Providing formal written responses. Providing clear and ongoing communication with tenants, MPs and stakeholders surrounding the co...

2 weeks ago seen See more...

Housing Complaints Officer - Repairs

Adecco

Croydon, Greater London

£19.95 - £26/hour Umbrella, PAYE, Holiday, Pensions Scheme

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

3 weeks ago seen See more...

Complaints /Resolution Officer (Housing)

Daniel Owen Ltd

London, England

£20 - £22/hour

Dealing with stage 1 and stage 2 complaints....

3 days ago seen See more...

Complaints & Correspondence Officer

Novax Recruitment Ltd

Lewisham, Greater London

£22/hour

The responsibility for the Repairs Service complaints performance ensuring we meet our KPI's. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service...

5 days ago seen See more...

Senior Complaints Officer

Hartley Resourcing

Eastleigh, Hampshire

£31,000 - £32,600/annum DOE

Conduct comprehensive investigations into escalated complaints, ensuring informed decisions are made while mitigating organizational risks. Communicate findings and resolutions clearly to customers and stakeholders, both verbally...

3 weeks ago seen See more...

Complaints Officer - Repairs

Adecco

Surrey, England

£19.95 - £25.72 per hour

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

4 weeks ago seen See more...

Complaints Officer

Service Care Solutions - Housing

Merseyside, England

£21.05 per hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

4 weeks ago seen See more...

Interim Complaints Officer

Michael Page Property & Construction

Merseyside, England

£18.00 - £23.00 per hour

Manage and resolve customer complaints in a professional and timely manner. Ensure all customer interactions are documented and stored appropriately. Work collaboratively with the property team to address underlying issues leading...

4 weeks ago seen See more...

SEND Complaints Officer

Remedy Recruitment Group

West Midlands, England

£20.85 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. To track complaints through the Complaints Procedure - producing key data analysis/performance information reports. To identify and present qua...

4 weeks ago seen See more...

SEND Complaints Officer

Service Care Solutions - Social Work

Worcestershire, England

£20.00 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. Track complaints through the Complaints Procedure producing key data analysis/performance information reports. Identify and present qualitative...

4 weeks ago seen See more...

SEND Complaints Officer

Ackerman Pierce

Worcestershire, England

£16.67 - £20.85 per hour

Conduct thorough Stage 1 investigations independently and produce detailed written responses. Track and analyze complaints, producing insightful performance reports. Identify key themes from complaints and collaborate with SEND Se...

4 weeks ago seen See more...

Senior Complaints Officer

Aatom Recruitment

Westminster, Greater London

£30.73/hour umbrella rate

Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. Manage and draft responses to enquiries from Cabinet members, MPs, and the Ombudsman, meeting...

4 weeks ago seen See more...

Customer Complaints Officer

Hamilton Woods

West Yorkshire, England

£33,000 per annum

Supporting teams with complaints. Ensuring thorough and consistent investigations into complaints. Providing formal written responses. Providing clear and ongoing communication with tenants, MPs and stakeholders surrounding the co...

4 weeks ago seen See more...

Complaints Officer

Reed Business Support

Hampshire, England

£13.00 - £13.50 per hour, inc benefits

Serve as a customer experience expert and brand ambassador. Act as the first point of contact for customers, acknowledging complaints and informing them of the next steps. Investigate complaints thoroughly and impartially to reach...

4 weeks ago seen See more...

Complaints Officer

Workshop Recruitment

Hampshire, England

£15.00 per hour

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and i...

4 weeks ago seen See more...

Complaints Officer - Repairs

Adecco

Croydon, Greater London

£19.95 - £25.72/hour Umbrella Pay / Holiday Pay / Pension Scheme

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

4 weeks ago seen See more...

Senior Complaints Officer

Novax Recruitment Ltd

London, England

Competitive

Main Responsibilities: Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. Coordinate information within the Housing Team to ensure comprehensive...

4 weeks ago seen See more...

Complaints Officer

Service Care Solutions

London, England

Competitive

The responsibility for the Repairs Service complaints performance ensuring we meet KPI's. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service focu...

a month ago seen See more...

Senior Complaints Officer

Workshop Recruitment

Eastleigh, Devon

32700.00 - 32700.00 GBP Annual + GBP32700 per annum

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Conduct investigations into escalated complaints and reach an outcome based on the merits of each case, managing risk to...

a month ago seen See more...

Complaints Officer

Nhbc

Buckinghamshire, England

£26,000 - £30,000 per annum

27 days annual leave (plus bank holidays) and a holiday purchase scheme. Generous pension scheme, with an employer contribution of up to 10.5%. Life Assurance (x4 salary). Subsidised private medical insurance. Cycle to Work scheme...

a month ago seen See more...

Complaints Officer

Hartley Resourcing

Hampshire, England

£13.00 - £13.90 per hour

Being the first point of contact for customer concerns, ensuring that issues are identified and are fed back to the appropriate department. Respond quickly and effectively to customer queries. Dealing with answering both telephone...

a month ago seen See more...

Complaints Officer

Pdr Solutions Ltd

Kent, England

£30,000 - £33,000/annum

Log all complaints and respond to customers via email, letter or telephone. Analyse complaints data for trends and process improvements. Chair monthly complaints meetings, producing attendee packs and reports. Produce complaints r...

a month ago seen See more...

Senior Complaints Officer

Hartley Resourcing

Hampshire, England

£31,000 - £32,600 per annum

Conduct comprehensive investigations into escalated complaints, ensuring informed decisions are made while mitigating organizational risks. Communicate findings and resolutions clearly to customers and stakeholders, both verbally...

a month ago seen See more...

Senior Complaint Officer

Hays

Eastleigh, Hampshire

£32,682 Annual leave + benefits

32682 salary. 36 days holiday. Maternity/Paternity leave. Agile working policy. Pension contributions of up to 10%....

a month ago seen See more...

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