Complaint Officer jobs in West Midlands, England

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SEND COMPLAINTS OFFICER

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. To track complaints through the Complaints Procedure - producing key data analysis/performance information reports. To identify and present qua...

CompanyRemedy Recruitment Group
AddressWest Midlands, England
CategoryCustomer Service
Salary£20.85 per hour
Job typeContract, full-time
Date Posted a month ago See detail

SEND Complaints Officer

Remedy Recruitment Group

West Midlands, England

£20.85 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. To track complaints through the Complaints Procedure - producing key data analysis/performance information reports. To identify and present qua...

Complaints Officer

Sandwell Metropolitan Borough Council

West Bromwich, West Midlands

Band F, SCP 26-31 (£34,834 - £39,186) per annum

Managing and Investigating Stage 1 and Stage 2 Complaints. Overseeing Freedom of Information requests, Members Enquiries, Subject Access Requests and general enquiries sent through the LA Contact Us portal. Identifying complaint...