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Contact Centre jobs in England

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CONTACT CENTRE TEAM MANAGER / CALL CENTRE

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

CompanyAwd Online
AddressSouth East
CategoryCustomer Service
Salary£42,000 per annum, inc benefits
Job typePermanent, full-time
Date Posted 4 days ago See detail

Contact Centre Team Manager / Call Centre

Awd Online

South East

£42,000 per annum, inc benefits

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

4 days ago seen

Training Manager - Contact Centre

Sopra Steria

Lancashire, England

£38,000 - £47,500 per annum

Lead and develop the Contact Centre Training team to be known for their innovative, accessible, outcome and customer focused blended learning and development solutions who contribute to the overall success of the wider team. Colla...

4 days ago seen See more...

Contact Centre Sales Advisor

Page Personnel Secretarial

York, North Yorkshire

£23400 - £23410 per annum

Are you looking to join a business that put their customers first at all times?Would you like to be provided the best training and coaching programme so you can reach your full potential?Do you want to be rewarded for your hard wo...

4 days ago seen See more...

Business Analyst - Contact Centre - Birmingham

Sanderson

West Midlands, England

Contact centre customer implementation. People implementation. Business case, To be, planning....

5 days ago seen See more...

SCUK FiBa Contact Centre Advisor (12 Month FTC) - hybrid

Santander Consumer Finance

Redhill, Surrey

Competitive salary of £24,538 per annum

Competitive salary of 24,538 per annum. 25 days holiday per annum, plus bank holidays. Annual bonus based on personal and company performance. 500 flexible benefit allowance. Generous pension contributions. Employee assistance p...

5 days ago seen See more...

Contact Centre Team Manager

It Bods Ltd

Cheshire, England

£30,000 - £35,000 Annual

KPI reporting to senior stakeholders in the business. Call listening including - quality observations, cancellations, and dip checks. Reporting of call quality and appointment booking results. Planning and running daily/weekly/mon...

a week ago seen See more...

Contact Centre Claims Advisor

Hays Specialist Recruitment

York, North Yorkshire

£23,400.0 per year

Contact Centre experience/office based customer service experience desirable. Excellent telephone manner and an ability to adapt to different situations. Enthusiastic, passionate and positive. Self-motivated and resilient. Desire...

a week ago seen See more...

Contact Centre Advisor

Hallo Healthcare Group

Warrington, Cheshire

Competitive+Benefits

About the roleAs a Contact Centre Advisor at AAH, your main responsibility will be to promptly answer inbound calls from customers and colleagues across the UK. We dont believe in standing still, which is why we are investing in...

a week ago seen See more...

Contact Centre Advisor

Peabody Trust

London

Circa £24,400

Do you have experience working in an environment where you use different methods of communication and are expected to provide a high standard of service? Do you have strong organisational and administration skills? Do you have exp...

a week ago seen See more...

Contact Centre Agent

Bmw Careers

Warrington, Cheshire

To deal with on a daily basis all inbound service calls for the groups service centres in relation to service booking and other service-related items. To make outbound calls in relation to promotions, seasonal campaigns, service...

a week ago seen See more...

Contact Centre Assistant

Hooray

Cheltenham, Gloucestershire

£22,500 - £25,100/annum

Generous annual leave entitlement. Longstanding staff team. Internal focus on professional development. Free on-site parking. Access to sports facilities. Fun & Friendly working environment. Record arrival and departure times of e...

2 weeks ago seen See more...

Child Contact Centre Supervisor

Network Recruitment Solutions

Lewisham, Greater London

£11,500/annum

In addition to this, you are also looking at how contact is working in line with the Every Child Matters Agenda and this evidence needs to be compiled in a factual observation based report. Facilitators should be aware they could...

2 weeks ago seen See more...

Contact Centre Agent

Sayjo Recruitment Ltd.

Elland, West Yorkshire

£11.5/hour

Smart Meter Appointment Setterfor a call centre/ Contact Centre in Elland.Sayjo Recruitment are recruiting for a busy Contact Centre in Elland, offering smart meter installation appointments to the public. You will schedule appoi...

2 weeks ago seen See more...

Contact Centre Advisor

Tall Grass Recruitment

Wythenshawe, Greater Manchester

£24,000 - £26,000/annum Plus Bonus

Contact a portfolio of qualified leads generated through our online unsecured loan platform. Assess customer applications and provide high-quality, tailored recommendations in line with compliance procedures. Offer informed advice...

2 weeks ago seen See more...

Contact Centre Team Leader

C&M Travel Recruitment

London, England

£30,000 - £38,000/annum plus company benefits

Lead, coach and develop team members with on-boarding, training and shadowing. Conduct 1-2-1 meetings, training, team briefings and performance assessments. Ensure all policies and procedures are adhered to. Be a first line escala...

2 weeks ago seen See more...

Senior Head of HR Contact Centre

Mana Resourcing Ltd

Coventry, West Midlands

£65,000/annum + £5K car allowance

Our client is a hugely successful nationwide organisation who provide an unparalleled outsourced service of the very highest quality. As one of the market leaders in their sector, they are looking for a candidate with the followin...

2 weeks ago seen See more...

Contact Centre Manager

Sayjo Recruitment Ltd.

Elland, West Yorkshire

£34,000/annum Plus benefits

:The primary purpose of a Call Centre Manager is to oversee and manage the daily operations of a call centre, ensuring that the company meets its service goals and maintains high levels of customer satisfaction. This role is criti...

2 weeks ago seen See more...

Contact Centre Advisor

Wp Recruitment

Newport, Isle of Wight

£11.44 - £15.21/annum

Contact Centre AdvisorsIndustry:InfrastructureLocation:Newport, Isle of WightHours:7am - 7pm dayshift / 7pm - 7am nightshiftDays:4 on/4 off, on a rota basisDuration:Temp to Perm for the right candidateDuties:Responding to cus...

2 weeks ago seen See more...

Contact Centre Agent

Believe Money Group

Stockport, Greater Manchester

£21,000 - £23,000/annum £29,000 OTE

Contact new clients who have generated a Mortgage or Secured enquiry through our Believe websites & partners. Collect basic information from the customer, clarify the type of loan they are looking for and transfer to the correct d...

2 weeks ago seen See more...

Contact Centre Manager (Fixed term Contract)

Hr Go Recruitment

Ashford, Kent

£33,488 - £37,715/annum

Develop and implement Contact Centre policies and procedures to ensure optimal customer service delivery. Manage and motivate a team of customer service representatives to meet performance targets and KPIs. Monitor and evaluate co...

2 weeks ago seen See more...

Contact Centre Customer Service Advisor

Taylor Higson

Altrincham, Greater Manchester

£27,000/annum

Be the first point of contact for any inbound enquiries via telephone and email. Dealing with complex and technical queries over the phone and email. Supporting new customers through the learning curve of setting up their own busi...

2 weeks ago seen See more...

Contact Centre Manager

Trigon Recruitment Ltd

Ashford, Devon

£33,488 - £37,715/annum

Lead all aspects of the Contact Centre operations, ensuring high-quality service delivery through telephone, email, text, webchat, and video calls. Maximise the performance of the Contact Centre against defined volumes and perform...

2 weeks ago seen See more...

Contact Centre Manager

Page Personnel

Manchester, Greater Manchester

£40,000 - £45,000/annum Bonus, Benefits

Manage a large customer service team, ensuring high levels of customer satisfaction. Develop and implement customer service policies and procedures. Handle complex customer complaints and queries. Monitor and report on team perfor...

3 weeks ago seen See more...

Contact Centre Advisor

Pension Protection Fund

Croydon, Greater London

£28,675/annum plus Civil Service Pension

This will be your first step into a career with us where you will receive full training from day one covering the PPFs pension schemes. The Contact Centre Team is at the heart of what we do here at the PPF, offering excellent cust...

3 weeks ago seen See more...

Contact Centre Agent

Believe Money

Stockport, Greater Manchester

£22,000 - £23,000/annum

Fantastic telephone manner. Resilient and hard-working. Understand your role within Treating Customers Fairly (TCF). High level of attention to detail. Maintaining business logs using a CRM system. Meeting departmental SLAs and ta...

3 weeks ago seen See more...

Contact Centre Sales Advisor

Page Personnel

Leeds, West Yorkshire

£22,500 - £23,500/annum

We are looking for Contact Centre Sales Superstars to start asap no experience required and full training would be provided!Client DetailsWe are looking for Contact Centre Sales Superstars to start asap no experience required and...

3 weeks ago seen See more...

Housing Contact Centre Advisor

Akton Resourcing Ltd

Westminster, Greater London

£19 - £20/hour

(phone, email ,social media, f2f )Present an empathetic approach to supporting customers with support needs.Have a focus on delivering suitable outcomes for customer enquiries focusing on swift resolutions. Responsible for managin...

3 weeks ago seen See more...

Referral and Contact Centre Lead- CAS2

Nacro

Leeds, West Yorkshire

£34,252 - £34,253/annum

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Be prepared to make difficult decisions and support direct reports to make difficult decisions.Own and set direction for...

4 weeks ago seen See more...

Customer Services Trainer - Contact Centre

Cactus Search

Buckinghamshire, England

£40,000 per annum

Design, deliver, and facilitate a range of learning programs and initiatives, including onboarding programmes, technical skills training, soft skills development, leadership/coaching programmes and compliance training. Utilise a v...

4 weeks ago seen See more...

FIBa Contact Centre Advisor (12 month FTC)

Santander Consumer Finance

Surrey, England

Competitive salary of 24,538 per annum. 25 days holiday per annum, plus bank holidays. Annual bonus based on personal and company performance. 500 flexible benefit allowance. Generous pension contributions. Employee assistance p...

a month ago seen See more...

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