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Customer Engagement Manager jobs in Berkshire, England

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CUSTOMER SERVICE AND OPERATIONS MANAGER

Manage customer orders, organise processing queues and arrange additional services. Liaising with customers after an order has been placed, arranging deliveries, and providing delivery/shipping updates. Liaising with the workshop...

CompanyHarlow Recruitment Ltd
AddressWokingham, Berkshire
CategoryBanking
Salary£28,000 - £35,000/annum
Job typePermanent
Date Posted 3 days ago See detail

Customer Service and Operations Manager

Harlow Recruitment Ltd

Wokingham, Berkshire

£28,000 - £35,000/annum

Manage customer orders, organise processing queues and arrange additional services. Liaising with customers after an order has been placed, arranging deliveries, and providing delivery/shipping updates. Liaising with the workshop...

3 days ago seen See more...

Customer Support Manager

Bracknell Personnel Services

Wokingham, Berkshire

£27,000 - £38,000/annum

PositionCustomer Support Manager (CSM)Reporting toCustomer Support Team LeaderDepartmentCustomer SupportDepartmental Functions (CS)To manage the repair order process on behalf of the customer and act as an interface between the cu...

3 days ago seen See more...

Customer Support Manager

Line Up Aviation

Berkshire, England

£28,000 - £35,000/annum

Work closely with the Engineering department to ensure service delivery to the customer. To ensure timely response to customer requirements to SLAs. Receipt orders, status reporting, quote processing and query management as agreed...

a week ago seen See more...

Communications & Engagement Manager, internal comms, hybrid

Sanderson

Berkshire, England

Experience working in large, global organisation. Similar experiences within a communications role. Experience of, but not necessarily responsibility for, transformation and change programmes. Ability to simplify complex messaging...

4 weeks ago seen See more...

Communications & Engagement Manager

Sse

Reading, Berkshire

£47,600 to £71,600 per year

About the RoleBase Location: Cardiff, Reading or Perth - this is a hybrid role working a minimum two days a week at the office at one of the advertised locations.Salary: 47,600 - 71,600 pro rata + a range of other benefits to su...

a month ago seen See more...

Internal Communications and Engagement Manager FTC

Sanderson

Berkshire, England

Drafting engaging messages for the new communications strategy. Building relationships with senior leaders to create content and communication material. Support the deployment and review of the engagement survey. Advising on furth...

2 months ago seen See more...

Customer Relations Manager

Dynamite Recruitment

Bracknell, Berkshire

£44,000 - £44,109/annum 44,109.00

Managing a small, specialist team that oversee complaints resolution. Handle escalated complaints with professionalism, implementing the highest standard of customer service. Use specialist technology to assist with resolving comp...

4 weeks ago seen See more...

Office and Customer Service Manager

Journey Recruitment

Berkshire, England

£45,000 - £50,000 per annum

Cultivating a 'customer-first' attitude and driving a culture of exceeding customer expectations throughout the team. Providing coaching, training, and leadership to ensure that the Customer Service Team consistently meets and sur...

4 weeks ago seen See more...

Customer Experience Manager

Spectrum It Recruitment

Berkshire, England

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

a month ago seen See more...

Customer Experience Manager

Spectrum It Recruitment

Bracknell, Berkshire

£60000 - £70000 per annum

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

a month ago seen See more...

Customer Experience Manager

Spectrum It Recruitment

Bracknell, Berkshire

£60,000 - £70,000/annum

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

a month ago seen See more...

Customer Relationship Manager

Focus Resourcing

Berkshire, England

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

a month ago seen See more...

Customer Service Manager

Zachary Daniels

Reading, Berkshire

£50,000 - £55,000 Annual

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

a month ago seen See more...

Customer Service Manager

Syntech Recruitment Ltd

Bracknell, Berkshire

£45,000 - £50,000 Annual

Develop and implement Customer Service, policies and procedures. Build and develop relationships with networking and visits. Delegate and prioritise work and ensure proper functioning of the department. Track customer complaints....

a month ago seen See more...

Customer Relationship Manager

Focus Resourcing

Pangbourne, Berkshire

Competitive

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

a month ago seen See more...

Customer Service Manager

S4 Personnel Ltd

Windsor, Berkshire

£32,000 - £38,000 Annual

You will lead and mentor your team, ensuring SLAs and industry and compliance standards are met. You will work with senior management to improve processes, building a strong and productive team. Our client offers a team-oriented e...

a month ago seen See more...

Customer Service Manager

Language Recruitment Services Ltd

Windsor, Berkshire

£28,000 - £32,000 Annual

Coach and mentor team members. Report on daily weekly and monthly call, sale, and complaint statistics. Review staff performance and set goals and training plans. Liaise with different departments and stakeholders to communicate a...

a month ago seen See more...

Customer Services Manager - Windsor, Berkshire

Legoland

Windsor, Berkshire

£26,000 per annum

Previous experience working as a Manager or Team Leader in a Customer Service function is essential. You will have previously used data analysis to identify trends, present your findings and proactively find solutions. As a Custom...

a month ago seen See more...

Quaker Customer Business Manager (CBM)

Pepsico

Reading, Berkshire

Competitive

Accountable for full ownership of PepsiCo's Grains business with some of our top Customers (planning, forecasting and execution). Achieve business commercial objectives. Manage external customer relationships with key trading cont...

2 months ago seen See more...

Customer Service Manager

S4 Personnel Ltd

Berkshire, England

£38,000 - £42,000 per annum

Manage, support and coordinate the work of the Customer Service team, motivating individuals to meet professional and personal development goals. Instil a strong Customer Service culture and keep the team focussed on resolving com...

2 months ago seen See more...

Customer Service Manager

Language Recruitment Services Ltd

Berkshire, England

Coach and mentor team members. Report on daily weekly and monthly call, sale, and complaint statistics. Review staff performance and set goals and training plans. Liaise with different departments and stakeholders to communicate a...

2 months ago seen See more...

Customer Service Manager

Additional Resources Ltd

Berkshire, England

£46,000 - £54,000 per annum

Create and implement policies and procedures for Customer Service. Establish and convey standards for service. Cultivate customer relations through networking. Oversee daily operations of the service team. Delegate tasks effective...

2 months ago seen See more...

Customer Service Manager

Zachary Daniels

Berkshire, England

£50,000 - £55,000 per annum

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

2 months ago seen See more...

Customer Service Manager

Syntech Recruitment Ltd

Berkshire, England

Develop and implement Customer Service, policies and procedures. Build and develop relationships with networking and visits. Delegate and prioritise work and ensure proper functioning of the department. Track customer complaints....

2 months ago seen See more...

Customer Relations Manager

Dynamite Recruitment Solutions Ltd

Bracknell, Berkshire

£44,000 - £44,109 Annual

Managing a small, specialist team that oversee complaints resolution. Handle escalated complaints with professionalism, implementing the highest standard of customer service. Use specialist technology to assist with resolving comp...

2 months ago seen See more...

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