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CUSTOMER EXPERIENCE MANAGER

Manage CRMs in the East Region: Oversee the CRMs in the Edinburgh region, ensuring they are aligned with the company's sales and customer service goals. Re-launch CRM Role: Collaborate with the Managing Director to re-launch the C...

CompanyTall Grass Recruitment
AddressCity of Edinburgh, Scotland
CategoryAdvertising & Marketing
Salary£38,000 - £40,000/annum + Bonus
Job typePermanent
Date Posted yesterday See detail

Customer Experience Manager

Tall Grass Recruitment

City of Edinburgh, Scotland

£38,000 - £40,000/annum + Bonus

Manage CRMs in the East Region: Oversee the CRMs in the Edinburgh region, ensuring they are aligned with the company's sales and customer service goals. Re-launch CRM Role: Collaborate with the Managing Director to re-launch the C...

yesterday seen See more...

Head Of Marketing, Business Development + Customer Experience - Tourism Attraction

Aspire Recruitment

Prescot, Merseyside

£50,000 - £60,000/annum

Lead a team comprising a Marketing Manager, Digital Marketing Executive, and Graphic Designer, and collaborate with a Marketing Manager at another location. Work closely with the GM and CEO to develop and execute a comprehensive m...

2 days ago seen See more...

Customer Experience Insight Analyst – Customer Strategy & Insights

Nationwide Building Society

Nationwide House (Swindon)

Circa £35,000

A proactive attitude with a real enthusiasm for customer centricity and improving the Customer Experience.. A natural curiosity and great attention to detail.. Strong analytical and problem-solving skills.. Comfortable working bot...

a month ago seen See more...

Sales Administrator and Customer Experience Centre Advisor

Tate

Fair Oak, Hampshire

£12.85 - £14.50/hour Free parking

Answer the sales line and assist with enquiries. Manage spreadsheets and ensure accurate data entry. File reservation forms and coordinate with solicitors. Create, file, and upload documents to the CRM system. Prepare and send wel...

2 days ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

Leeds, West Yorkshire

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

2 days ago seen See more...

Customer Experience Executive

Venus Recruitment Ltd

Portsmouth, West Yorkshire

£24,000 - £27,000/annum

Point of contact for customers, addressing inquiries, concerns, and requests promptly and professionally. Coordinate with internal teams to ensure timely project updates and seamless communication with clients. Qualify and process...

2 days ago seen See more...

Customer Experience Advisor

Corepeople Recruitment

Sunderland, Tyne and Wear

£24,000/annum

Customer Experience Adviser required for a permanent role in the Sunderland area. This is with a construction business and the purpose of the role is to liaise between the site team and residents. This is within a social housing s...

2 days ago seen See more...

Customer Experience Advisor

Es Recruitment Uk

Ealing, Greater London

£24,000 - £28,000/annum

Provide excellent customer service through various channels including phone, email, and live chat. Respond promptly to customer inquiries and resolve issues efficiently. Maintain accurate records of customer interactions and trans...

2 days ago seen See more...

Customer Experience Advisor

Muir Group Housing Association

Hoole, Cheshire

£27,976/annum (pro rata for part time positions)

Champion for our customers, providing an excellent Customer Experience as the first point ofcontact Help customers access our services in line with our customercommitment Live our values every day, taking ownership of queri...

2 days ago seen See more...

Customer Experience Manager / Customer Services Manager

Recorra Limited

London, England

£40,000/annum

Meet Company quality standards for timeliness and accuracy of customer responses. Review and report on team performance against KPIs. Working with Marketing to ensure collateral and service information sheets are up-to-date and re...

3 days ago seen See more...

Customer Experience Officer

Johnnie Johnson Housing Trust

Handforth, Cheshire

£25,900/annum

Exceptional Customer Experience through multi-contact channels. Resolving queries at the first point of contact taking full ownership with a solutions focused approach. Moving in and moving out, choice-based lettings, nomination a...

3 days ago seen See more...

Head of Customer Experience

Connolly Ltd

Wigan, Greater Manchester

Competitive salary, depending on experience. Company car allowance and mobile phone. Pension scheme. 28 days annual leave including statutory bank holidays. Opportunity to work in a company with a great team spirit. On site gym. L...

3 days ago seen See more...

Customer Experience Executive

Travail Employment Group

Harrogate, North Yorkshire

£25,000 - £30,000/annum

Manage all incoming customer calls. Manage the customer orders inbox. Process all incoming orders via e-mail, telephone and from sales representatives. Prioritise daily workload. Deal with customer enquires and complaints, providi...

3 days ago seen See more...

Customer Service/Experience Advisor

Optimise Talent Ltd

Bolton, Greater Manchester

£28,000/annum Excellent Benefits

Customer Experience Advisor - 28k Based in BoltonThis is a unique opportunity to join a new business within the finance sector that is disrupting the lending market. We are looking for an experienced Customer Experience Advisor f...

2 days ago seen See more...

Customer Experience Specialist

Motormatchltd

Nationwide

£25,000/annum

Contacting customers within the SLA to introduce and thoroughly explain the repair processes but addressing any concerns, and providing regular updates throughout. Gathering detailed damage descriptions and assess vehicle damage u...

a week ago seen

Head of Customer Experience and Operations

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

2 weeks ago seen See more...

Assistant Director of Customer Experience

Surrey County Council

Weybridge, Surrey

£87,561 - £98,431 per annum

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP)...

2 weeks ago seen See more...

Assistant Director of Customer Experience

Surrey County Council

Surrey, England

£87,561 - £98,431 per annum

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP)...

2 weeks ago seen See more...

Head of Customer Experience & Insight (Social Housing)

Networx Recruitment

Hemel Hempstead, Hertfordshire

Salary £75,000 Per Annum Plus Benefits

You will effectively provide analysis and insights of internal and external customer data sources. To support and demonstrate the delivery of an efficient, effective, and responsive service to our customers, getting it right first...

2 weeks ago seen See more...

Head of Omnichannel and Customer Experience

Scope

Trafford Park, Greater Manchester

£70,000/annum

Job reference: REQ(phone number removed). 70,000 per year. Scopes eCommerce Hub Salford - M50 1BX. Develop and drive the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights acros...

3 weeks ago seen See more...

Customer Experience Manager

The Solution Auto

Stockport, Greater Manchester

£31,000 - £35,000/annum £31k Basic - £35k++ OTE

To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and e...

3 weeks ago seen See more...

Customer Experience Coordinator

Linear Recruitment Ltd

Northeast

£23,000 - £25,000/annum

Undertake Visits to customers in their homes to monitor works and address customer concerns or issues to avoid escalation. Manage all activities that relate to the customers journey, from introduction to completion. Assist the sit...

3 weeks ago seen

Customer Experience Manager

Atg Entertainment

Torquay, Devon

£30,000 - £35,000/annum DOE

TheTeatroBistro forms part of the building running along the promenade, offering customers and diners a spectacularseaview across the bay. Our expertise and capabilities enable producers and other creatives to bring their visi...

3 weeks ago seen See more...

Customer Experience Specialist

Calo

London, England

Onboarding customers to kick-off their journey Building relationships with customers from the moment they speak to us by welcoming them and making sure theyre happy with their experience Communicating with customers over live cha...

4 weeks ago seen See more...

Inbound Customer Experience Advisor

Peoples Ford

Falkirk, Scotland

£23,201 a year

Basic Salary 23,201 per annum with the opportunity to progress to 25,187 as part of the CX skills development strategy, with uncapped bonus potential Quarterly bonus earnings as well as monthly uncapped bonus earnings Discounts...

4 weeks ago seen See more...

Customer Experience Exec - Italian Speaking

Ralph Recruitment

Lancashire, England

£25,000 - £26,500 per annum, OTE

To deliver an exceptional post sales Customer Experience, by promptly responding to and resolving any calls, messages or emails in a professional, courteous, and helpful way. This will also include the proactively advising the cus...

4 weeks ago seen See more...

Customer Experience Manager

Sudale Search & Select

South East

Salary negotiable

Bonus. Cash allowances for gym & mobile phone. Private Healthcare. Health Cash plan (including children). Pension scheme. Cycle to work scheme....

4 weeks ago seen See more...

Customer Experience Executive

Red Recruitment

Cheshire, England

Salary: 27,000 per annum. Hours: 41 hours per week, 5 days per week including every other Saturday. Contract Type: Permanent. Location: Macclesfield. Netflix membership. The Dining Group discount card. Gymflex benefit. Group life...

4 weeks ago seen See more...

Customer Experience Specialist

Source4 Personnel Solutions

Middlesex, England

£23,000 - £29,000 per annum, OTE

Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction. Key Responsibilities: - To phone call potential clients and a...

4 weeks ago seen See more...

Customer Experience Executive

Reed Business Support

Buckinghamshire, England

£25,000 - £30,000 per annum, inc benefits

Location: Milton Keynes. Job Type: Full-time. Salary: 25,000 - 30,000pa. Assist with the implementation of theirtechnology-based learning solutions, ensuring best practice approaches are followed. Provide a seamless service fr...

4 weeks ago seen See more...

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People who searched for Customer Experience Strategy jobs also searched for Customer Services, Customer Support Engineer, Customer Support Agent, Customer Service Operator, Customer Service Account Manager, Customer Experience Team, Customer Experience Specialist, Customer Manager, Customer Service Expert, Customer Experience Assistant, Customer Project Manager, Bank Customer Service, Customer Operations Manager, Customer Service Trainer, Customer Marketing, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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