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HEAD OF CUSTOMER SUPPORT

Leading a team of Customer Support staff at various levels, including other managers, providing 24/7 1stline and technical support for IELTS. Utilizing data analytics and performance metrics to plan staffing, ensuring seamless se...

CompanyCambridge University Press & Assessment
AddressCambridge, Cambridgeshire
CategoryCustomer Service
Salary£57,100 - £68,100
Job typeFull time
Date Posted 4 weeks ago See detail

Head of Customer Support

Cambridge University Press & Assessment

Cambridge, Cambridgeshire

£57,100 - £68,100

Leading a team of Customer Support staff at various levels, including other managers, providing 24/7 1stline and technical support for IELTS. Utilizing data analytics and performance metrics to plan staffing, ensuring seamless se...

4 weeks ago seen See more...

ITAM Technical Support Coordinator

Ulster University

Northern Ireland

£30,000 - £40,000

Job Title: ITAM Technical Support Coordinator School: Digital Services Directorate Salary: G6 31,414- 37,119Closing Date: 31st May 2024Campus: Belfast, Coleraine or Derry ~Londonderry Reference Number: 027743Full Time / Permanen...

4 weeks ago seen See more...

Halifax Bank - Customer Support - York

Lloyds Banking Group

York, Lancashire

Competitive

To be honest and genuine, caring about helping people with their finances (no previous banking experience required). The ability to quickly build relationships to give customers a fantastic experience. Acting with care and integri...

4 weeks ago seen See more...

Lloyds Bank - Customer Support - Harrogate

Lloyds Banking Group

Ripon, North Yorkshire

Competitive

To be honest and genuine, caring about helping people with their finances (no previous banking experience required). The ability to quickly build relationships to give customers a fantastic experience. Acting with care and integri...

4 weeks ago seen See more...

Customer Support Engineer

Redline Group Ltd

Kent, England

£35000 - £40000 per annum

Start: ASAP. Rate: 35000 - 40000 per annum. Location: Kent, England. Type: Permanent. Industry: Electronics. Recruiter: Redline Group Ltd. Contact: Roxanne Kirkhope-Winnan. Tel: 01582 878825. Fax: 01582 458685. Email: to view cl...

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Technical Support Engineer

4Healthcare

Wakefield, West Yorkshire

£15 per hour

Undertake duties within Highways Service to ensure the effective monitoring and operation of the Network Management Team, specifically:. To support the Network Management Team in balancing priorities to manage, coordinate, and en...

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Customer Support Manager

Salix Homes

Greater Manchester, England

Up to £49,498

Developing our Customer Support policies and procedures. Ensuring that services are delivered in line with the legal and regulatory framework and for developing plans that ensure resources are targeted towards customer priorities....

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Technical Support Executive

Proactive Personnel Ltd

Bagillt, Flintshire

£23,000 - £25,000/annum

Salary up to 25,000. Full time position. Smart/casual dress code. Free on-site parking. 23 days holiday and Bank Holidays. Career progression. Company pension scheme. You will have a good understanding of all Monitoring and Contr...

4 weeks ago seen See more...

Technical Support Representative

Acorn By Synergie

Torfaen, Wales

£35,000/annum

Support internal and external stakeholders on all reported technical issues relating to the Fire / Life safety portfolio. First line response to stakeholders via, Telephone, Email or Business Applications, i.e., Teams. Provide acc...

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Customer Support Engineer

Adecco

Langley, Berkshire

£35,000 - £40,000/annum and great benefits

Job Title: Customer Support EngineerCompany Description:Join the world leader in voltage protection, power control, and energy saving in the electronics industry. Our client, a global leader known for their innovative solutions an...

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Customer Support Engineer

April Quest

Maidenhead, Berkshire

£30,000 - £40,000/annum

Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly developed products. Assessing and evaluating new components for integration into products. Construct...

4 weeks ago seen See more...

Technical Support Engineer

In2-Av Recruitment

Warwickshire, England

£35,000 - £45,000/annum +Benefits

Engage with state-of-the-art technology. Test new tech and methods. Collaborate with specialists. Advance your skills through training. Enjoy diverse tasks. Education or equivalent IT/AV experience. 2+ years of tech troubleshootin...

4 weeks ago seen See more...

German speaking 2nd line Technical Support

French Selection

Rosyth, Fife

£34,000/annum + Benefits

German speaking 3rd line Technical supportIT, Help Desk, Technical Support, IT Support, Windows support, Software, Telecommunication, Network Support, Network environment, LAN, WAN, 3rd line, NAS, Network Attached Storage, Broadba...

4 weeks ago seen See more...

CNC Technical Support - Office based role

Revorec Recruitment Solutions

Daventry, Northamptonshire

£40,000 - £50,000/annum training, progression, bonus

CNC Technical Support - Office based role with full training provided 40,000 - 50,000 Per Annum + Training + Progression + 10% BonusMonday - Friday, 40 hoursDaventryCommutable from Rugby, Northampton, Banbury, Southam, Towcester...

4 weeks ago seen

Access Control Technical Support Engineer

Bennett And Game Recruitment Ltd

Durham, Durham

£30,000 - £40,000/annum

Provide Technical Support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Fi...

4 weeks ago seen See more...

Technical Support Engineer

Reed Engineering

Thirsk, North Yorkshire

Provide Technical Support for in-service systems, collating customer-ready engineering responses to Technical Support enquiries in a timely manner. Where beneficial, recreate customer reported issues in-house to assist problem res...

4 weeks ago seen See more...

German Speaking Technical Support Engineer

83Zero Ltd

Harrow, Greater London

£30,000 - £40,000/annum + excellent company benefits!

Providing technical presales support by telephone, email and online assistance. Working on projects, performing scoping, sizing and planning on technical requirements. Attending joint onsite/remote meetings and conference calls to...

4 weeks ago seen See more...

Technical Support Technician

Jonathan Lee Recruitment Ltd

Warwickshire, England

£27,000 - £30,000/annum

Conduct feasibility and point to point radio surveys in accordance with British and European codes of practice. Work closely with the Regional Sales team to support the business in minimizing technical issues. Cross functional col...

4 weeks ago seen See more...

Technical Support Specialist

Complete Talent Services Ltd

Kirkbymoorside, North Yorkshire

Provide Technical Support for in-service systems, collating customer-ready engineering responses to Technical Support enquiries in a timely manner. Resolution of technical queries or oversee output of others who are working to res...

4 weeks ago seen See more...

Trilingual Customer Support

French Selection

Rugby, Warwickshire

£31,000/annum

Trilingual Customer SupportLocation: RugbySalary: up to 31,000 per annumRef: 2321FCompany offers full training and career progressionThe company:A leading designer and manufacturer of interactive displays, with extensive internat...

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Technical Support Team Manager

Iap Recruitment Ltd

Ashbourne, Derbyshire

£45,000/annum

This is a business to business support function dealing with customers who have purchased equipment,it is not aIT/Tech support related function. Lead and manage the Technical Support Team, providing guidance, support, and mentor...

4 weeks ago seen See more...

Technical Support Engineer

Hsb Technical

Stockport, Greater Manchester

Experience of process improvement & digitalisation projects. Good engineering knowledge of internal combustion engines and rotating equipment. Able to read engineering drawings and specifications. Strong customer focus both for in...

4 weeks ago seen See more...

Technical Support Representative

Edale Ltd

Whiteley, Hampshire

£28,000 - £32,000/annum

As a main point of contact - take ownership of after sales support cases, deciding the most effective response and allocation of tasks as necessary to the most appropriate colleague(s). Ensure all customer related activity is logg...

4 weeks ago seen See more...

Customer Support Co-ordinator

First Military Recruitment Ltd

Glasgow, Scotland

£23,486/annum

Provide a single point of contact for all customers. Administrate data entry and system updates on internal and client systems. Deliver high quality support to customers in their critical periods, working to minimise down time in...

a month ago seen See more...

Customer Support Technician

Anonymous

Sheffield, South Yorkshire

£28,000 - £30,000/annum

Provide expert-level support to customers using our proprietary ERP software, including troubleshooting and resolving technical issues. Respond to customer inquiries via phone, email, and chat in a timely and professional manner...

a month ago seen See more...

Senior Customer Support Executive

Hart Doors Systems Ltd

Newcastle upon Tyne, Tyne and Wear

£26,000 - £30,000/annum

Develop and maintain strong relationships with customers. Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes. Act as a liaison between custo...

a month ago seen See more...

Technical Support Officer

Cherry Professional

Mansfield, East Ayrshire

£24,603 - £27,337/annum

Day to day management of the timely and accurate registration of statutory licenses, non-statutory agreements, and permit applications. Administering and handling purchases for the team. Manage incoming emails and filing of emails...

a month ago seen See more...

Customer Support Officer

Supertemps Ltd

Colwyn Bay

£11.44 - £11.98/hour

Providing accurate and consistent advice to customers, ensuring that they understand the action which will be taken. Delivering an effective Customer Support Service for the department. Responding to and dealing with customer que...

a month ago seen

Customer Support

Distinct Consultancy

Bury, Greater Manchester

£28,000 - £29,000/annum

Interacting with the customer alongside the account manager to ensure all the customer requirements and queries are answered, including photos, samples, article forms etc. Completing Customer New Line Forms and Order confirmations...

a month ago seen See more...

Web Developer/ Technical Support Executive

The Opportunity Hub Uk Ltd

London, Greater London

£25,000 to £30,000 per year

The Opportunity Hub UK is excited to announce that we are currently recruiting for a Customer Support Executive to join one of the fastest growing PropTech companies in the UK.Our client is a SaaS business that has seen double dig...

a month ago seen See more...

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