Full-time Contact Centre Manager jobs in England

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CHILD CONTACT CENTRE MANAGER

Child Contact Centre Manager Working at YMCA Bournemouth is an opportunity to be a part of a global organisation working at a local community level in Bournemouth, Christchurch and Poole. We are inclusive, diverse and forward-thin...

CompanyYmca Bournemouth
AddressBournemouth, Dorset
CategoryCustomer Service
Salary28000.00 GBP Annual
Job typeFull Time
Date Posted yesterday See detail

Child Contact Centre Manager

Ymca Bournemouth

Bournemouth, Dorset

28000.00 GBP Annual

Child Contact Centre Manager Working at YMCA Bournemouth is an opportunity to be a part of a global organisation working at a local community level in Bournemouth, Christchurch and Poole. We are inclusive, diverse and forward-thin...

Contact Centre Manager

People Solutions Group Limited

West Midlands, England

£36,000 - £38,000 per annum

22 days holiday plus bank holidays increased following 2 years service. Purchased holiday scheme following 2 full years service. Employee discount up to 50%. Health cash plan available. Company Workplace Pension. Free tea and coff...

Contact Centre Manager

Njr Recruitment

Cheshire, England

£35,000 - £40,000 per annum

Managing a team and individual performance to achieve application targets. Monitoring calls for compliance and regulatory purposes. To maximise the performance of the Contact Centre against defined volumes and performance targets...

Contact Centre Manager

Morgan Jones

Kent, England

£33,488 - £37,715 per annum

To lead the Contact Centre and a team of Virtual Advisers to deliver the National Careers Service, ensuring an efficient, effective and professional service is provided. To lead on all aspects of the Contact Centre operations, inc...

Team Manager Contact Centre

At Management

Leicester, Leicestershire

£30,000 Annual

Lead a team of agents to meet and exceed business objectives, ensuring that key financial, operational, and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against a...

Contact Centre Manager

Trigon Recruitment Ltd

Ashford, Devon

£33,488 - £37,715/annum

Lead all aspects of the Contact Centre operations, ensuring high-quality service delivery through telephone, email, text, webchat, and video calls. Maximise the performance of the Contact Centre against defined volumes and perform...

Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

Deputy Contact Centre Manager, £30.91ph

Ppr Social Care

South East

£30.91 per hour

A Dedicated consultant who has access to all roles across the UK and is available for you to speak to. An easy registration process (all done online). Referral schemes and incentives. Ongoing compliance managed for you. Prompt and...

Contact Centre Manager

Bucks And Berks Recruitment

Buckinghamshire, England

£45,000 - £50,000 per annum

Responsible for the daily functions of the customer service team, improving customer service procedures, policies and standards for the department and organisation. Managing, leading and motivating a team of customer service staff...

Contact Centre Team Manager / Call Centre

Awd Online

South East

£42,000 per annum, inc benefits

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

Training Manager - Contact Centre

Sopra Steria

Lancashire, England

£38,000 - £47,500 per annum

Lead and develop the Contact Centre Training team to be known for their innovative, accessible, outcome and customer focused blended learning and development solutions who contribute to the overall success of the wider team. Colla...

Fast-Fit Centre Manager New

Perfect Placement

Leicestershire, England

Competitive

Position: Fast-Fit Centre Manager. Location: Leicester. Basic Salary: up to 35,000 + Bonus. OTE: 40,000. Working Hours: Monday to Saturday, 8:30am - 5:30pm. Day off during the week when working a Saturday. Training and Development...

Retail Centre Manager New

Mandeville Recruitment Group

South East

£50,000 - £55,000 per annum

You will optimise the performance of the shopping center through the implementation of excellent operational, drive events which is a core element of this opportunity. Key Responsibilities: Oversee the entire Centre's operation,...

Contact Centre Team Leader New

Topyorkshire

London, England

£32,000 to £35,000

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

Contact Centre Advisor New

Unite Students

Somerset, England

Competitive

5 x 8 hour shifts a week (37.5 paid hours). Mon - Sun (1 in every 4 weekends, Sat & Sun). Rota between 8am - 8pm. We are looking for solutions focussed, customer-orientated individuals. You ll be enthusiastic about delivering grea...

Day Care Centre Manager - Great Croft New

Canonesses Of The Holy Sepulchre

Colchester, Essex

£40,000 per year

Role PurposeTo create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.To establish and maintain effective services and standards including administrat...

Somerset Environmental Records Centre Manager New

Somerset Wildlife Trust

Taunton, Somerset

£31,321 - £36,750/annum

Developing and overseeing the strategic growth, business planning and operational management of SERC. Ensuring SERC is financially sustainable and growing by seeking income generating opportunities to develop SERC business, identi...

Centre Manager New

Halfords

Avon, England

£42,000 per annum

Fantastic leadership and team management skills within the automotive or similar industry. Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to...

Centre Manager New

Halfords

Hertfordshire, England

£39,520 per annum

Fantastic leadership and team management skills within the automotive or similar industry. Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to...

Contact Centre Service Adviser New

Harrods

Hammersmith, Derbyshire

You will be a team player who takes initiative and strives to exceed customers' expectations.You'll also need to be self-motivated and organised, with strong listening and communication skills, adaptable to your audience. You'll a...

Aftersales Contact Centre Advisor New

Bmw Group Retail Careers

Epsom, Surrey

Competitive

You will also handle all customer objections and advise on estimated costs of repairs and work to be undertaken.As part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and ot...

Contact Centre Advisor

Service Care Solutions Ltd

Basildon, Essex

£13.22 - £13.40 per hour

Answer contacts from residents reporting repairs/breakdowns within their home and use questioning skills to establish priorities and raise jobs on the in-house system. Ensure all complaints about repairs and maintenance services a...

Contact Centre Advisor

Metro Bank

Somerset, England

23760.00 - 23760.00 GBP Annual

What you will do: Provide fantastic service and support to our customers over the phone and via Live Chat Be a representative of the Metro Bank brand and its culture Advise our customers on all types of queries such as: bala...

Customer Services Advisor- Contact Centre- Hybrid working

Pontoon

West Yorkshire, England

£13.49 per hour

Engage with customers, demonstrating empathy and a strong desire to assist them. Handle standard administrative data processing tasks to support and enhance external client relationships. Receive and screen customers, callers, and...

Contact Centre Team Leader Sales

Ccp

Lancashire, England

£30,000 - £42,000 per annum, OTE

Coaching and development of staff. 1-2-1s and documented coaching. Motivation and staff morale. Delivering Team Meetings and group coaching sessions. Achieving daily/weekly/monthly KPIs. Previous experience within a Contact Centre...

Contact Centre Agent (Vouch)

Goodlord

Sheffield, South Yorkshire

£NEG

Vouch is a referencing company with a difference . 2 in 5 people in the UK rent, and we use the latest technology to provide a full reference in a user-friendly way, making it more efficient and less stressful for tenants . At...

Contact Centre Team Leader

Hamilton Woods

Buckinghamshire, England

£37,000 per annum

Monitor and manage KPI's. Ensure all areas of work complies with policies, procedures and protocols. Deal effectively and promptly with escalations from the team. Work with the Contact Centre Manager to develop and deliver service...

Contact Centre Team Leader

Reed Talent Solutions

West Midlands, England

£31,000 - £35,000 per annum

To motivate and inspire people to deliver a brilliant and personal service for our customers. To be an exceptional coach by understanding, identifying and driving the behaviours that underpin our key metrics and provide additional...

Resource Planning Team Leader - Contact Centre

Echo

West Midlands, England

£32,000 per annum

Leading and managing a team of Real-Time Analysts to ensure agreed service levels are met. Implementing an effective planning cycle and presenting recommendations. Planning and forecasting our workforce schedule to meet customer d...

Contact Manager (Sales)

Capio Recruitment Insurance

West Yorkshire, England

Understand client needs and provide solutions to meet those needs. Work closely with the sales team to develop targeted sales approaches. Identifying potential clients and generating leads as well as cross-sell and up-sell service...