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Full-time Customer Engagement Officer jobs

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COMPLAINTS HANDLER / CUSTOMER ENGAGEMENT & INSIGHT OFFICER

Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...

CompanyNetworx Recruitment
AddressHemel Hempstead, Hertfordshire
CategoryCustomer Service
SalaryUp to £35,212 Per Annum Plus Benefits
Job typeFull Time
Date Posted 5 days ago See detail

Complaints Handler / Customer Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

Up to £35,212 Per Annum Plus Benefits

Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...

5 days ago seen See more...

Customer Engagement Officer

Vanrath

Belfast, County Antrim

£20,000 - £30,000

Exciting Customer facing role. Full time 8:30am to 5pm, with occasional weekend work. Approx 9 month interim position. Free secure car parking. Company Sick Pay scheme. Fully paid uniform. Employee assistance programme with emotio...

2 months ago seen See more...

Employer Engagement Officer

Lb Richmond Upon Thames & Lb Wandsworth

Twickenham, Greater London

£35,094 - £42,525

Are you a strong communicator with excellent relationship management skills? Would you like to help strengthen the skills and employment system in South London and support employers to get the staff they need to thrive? Do you wan...

3 days ago seen See more...

Learner Engagement Officer

Morgan King

West Yorkshire, England

£35,000 - £40,000 per annum

Develop and implement Learner Engagement strategies to meet monthly targets and KPIs. Respond to inquiries from potential referral partners/stakeholders, providing information and guidance on available courses and services. Establ...

4 days ago seen See more...

Fundraising and Training Engagement Officer

Utilita Giving

Remote

£32,000 per year

Job Title: Fundraising and Donor Engagement OfficerSector: CharityLocation: Remote (Monthly Travel to Chandlers Ford)Salary: 32,000 circaWe raise awareness about this issue and enlist the publics support in fundraising campaigns...

4 days ago seen

Senior Audience Engagement Officer

Youth Futures Foundation

London, Greater London

£33,805 - £37,675

You will play a pivotal role working with colleagues across the organisation to build meaningful engagement across various audiences, both internally and externally from our staff team to policy makers and employers. We currentl...

5 days ago seen See more...

Senior Complaints Handler / Senior Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

£37,742.00 Per Annum Plus Benefits

Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...

3 days ago seen See more...

Customer Resolution Officer

Service Care Solutions Ltd

England

£16 - £17 per hour

Investigate and respond to customer feedback and complaints with compassion and impartiality within our timescales. Ensure all customers receive an equal experience and opportunity to give feedback, and tailor the service to meet...

3 days ago seen See more...

Customer Service Officer

Service Care Solutions Ltd

Epsom, Surrey

£13 - £14 per hour

To provide a measurable high quality, first point of contact to customers.Working as part of a team providing a comprehensive service for all telephone, live chat, and email enquiries.Contribute to the continuous improvement of th...

3 days ago seen See more...

Engagement Officer

Gsl Education - Yorkshire

Chesterfield, Staffordshire

£21,999 - £24,175/annum

Develop links with employers that result in work placement opportunities for learners. Match opportunities in the workplace to the specific goals and needs of learners. Monitor, assess, and coach learners before, during, and after...

6 days ago seen See more...

Customer Service Officer Hybrid Part time

Ultimate Banking

Saffron Walden, Essex

Competitive

As a Member Representative you will act as first point of contact for customers over multiple channels, delivering a high level of Customer Service whilst adhering to quality assurance and operational standards. Assisting towards...

4 days ago seen See more...

Regional Customer Service Officer

Search

Inverness, Highland

Competitive

Job Title: Customer Service AdvisorLocation: InvernessSalary: 23,088 Working Arrangement: Hybrid / Flexible WorkingBenefits: - 25 days annual leave + 9 public holidays- Opportunities for career development- Supportive and dynamic...

4 days ago seen See more...

Housing Customer Liaison Officer

The Guinness Partnership

Manchester, Greater Manchester

Up to £37004 per annum + Pension, Mobile phone, Simplyhealth

Excellent customer service delivery, demonstrating good communication and relationship building skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on th...

5 days ago seen See more...

Youth Engagement Officer

Prospero Teaching

Bolton, Greater Manchester

£100 - £110/day

The school caters for pupils 11-19 who are aiming for successful reintegration back into mainstream education. Students can seem quite disengaged in their studies and need support staying on task and are quite often lacking that p...

2 weeks ago seen See more...

Community Engagement Officer

Shared Lives

Scorrier, Cornwall

£27,738/annum

Were an award-winning charity that delivers long-term and short break care and support services throughout Devon, Cornwall and Somerset.We recruit, train and support carers who offer accommodation in their own home to people with...

2 weeks ago seen See more...

Alumni Engagement Officer

Royal Agricultural University

Gloucestershire, England

£28,759 - £33,965 per annum

They will manage the alumni regular giving programme, the Cirencester Fund and expand our digital engagement, creating new and dynamic content for our website, newsletters and social media. The role requires a proactive approach,...

2 weeks ago seen See more...

Assistant Director - Customer Engagement

Gedling Borough Council

Gedling, Nottinghamshire

Up to £59,097 per annum

About the roleComing to us at the start of the implementation of our new CRM system you will shape the improvements to our customer interactions that are already managed by our excellent and high-performing team of advisers. Rele...

2 weeks ago seen See more...

Health Inequalities & Community Engagement Officer

The Health Foundation

London, Greater London

£56,662 per year plus excellent benefits

Could you develop and maintain society-changing relationships across sectors, ensuring that Health Equals members are engaged and active in supporting Health Equals public awareness campaigns and policy goals? Could you lead on de...

2 weeks ago seen See more...

Community Engagement Officer

Platform Housing Group

Atherstone, Warwickshire

£29,576 Annual

Community Engagement Officer 29,576 to 32,863 plus excellent benefitsLeicestershire and North WarwickshirePermanent,Full TimeCan you help to build sustainable communities?...

2 weeks ago seen See more...

Community Engagement Officer

Roc Recruitment

Essex, England

£30,000 - £32,000 per annum, inc benefits

To raise awareness within the London Borough of Havering of the importance of sustainable waste management by promoting the 'reduce, reuse, recycle principles, through Community Engagement and waste, reuse and recycling education...

2 weeks ago seen See more...

Customer Support Officer

Supertemps Ltd

Colwyn Bay

£11.44 - £11.98/hour

Providing accurate and consistent advice to customers, ensuring that they understand the action which will be taken. Delivering an effective Customer Support Service for the department. Responding to and dealing with customer que...

2 weeks ago seen

Communications & Engagement Officer

Cumberland Lodge

Windsor, Berkshire

£34,000

generate regular content about our work, including news stories, newsletters, and social media posts, ensuring consistency with our brand and messaging. identify and plan for content opportunities, contributing ideas for how these...

3 weeks ago seen See more...

Customer Engagement Manager

Unipart Group

Lutterworth, Leicestershire

Not specified

* Able to interact at senior level with a high degree of impact and credibility* Able to build and develop relationships across all levels and functions and have experience of working with customers /stakeholders at a strategic le...

3 weeks ago seen See more...

Carers Engagement Officer

Local Solutions

L5 5AE

POSITION: CARERS ENGAGEMENT OFFICERLOCATION: LIVERPOOLHOURS: 20 HOURS PER WEEKSALARY: 12,480 per yearMAIN PURPOSE OF THE ROLE:As a Carers Engagement Officer, you will develop meaningful carer engagement and improve access to care...

3 weeks ago seen See more...

Senior Individual Giving and Supporter Engagement Officer (Development & Retention)

Surfers Against Sewage

Remote - St Agnes, Cornwall

£30,000 - £34,500 pa

And are you highly organised when it comes to planning and managing projects?This role joins our Fundraising Team to inspire members and donors to support Surfers Against Sewage and protect the ocean. Youll develop and deliver th...

3 weeks ago seen See more...

Communities & Membership Engagement Officer

Institution Of Environmental Sciences

Remote - London

£27,820 - £30,820 based on experience

Ensure our Communities and Early Career Networks have access to the appropriate support by facilitating meetings, project managing key workstreams and linking with other IES staff members to enable the Communities to develop and d...

3 weeks ago seen See more...

Engagement Officer

Suffolk Wildlife Trust

Bury St Edmunds, Suffolk

£25,689 - £27,192 DOE

Creating opportunities for children, young people, adults and families to connect with nature Ensuring visitors have a welcoming and memorable experience at Lackford Lakes Promoting and celebrating our engagement opportunities usi...

3 weeks ago seen See more...

Engagement Officer - Sweet Briar Marshes

Norfolk Wildlife Trust

Norwich, Norfolk

£25,553 pa

Engagement OfficerSweet Briar Marshes Location:Norwich NR6 5EE Hours:Full-time, 35 hrs per week (part-time hours or job share considered) Salary:25,553 per annum Contract:Initially for 1 year This is an exciting time for N...

3 weeks ago seen See more...

Links with Nature Engagement Officer

Durham Wildlife Trust

Houghton-le-Spring / Hybrid

£28,875 pa

Successful candidates will be joining our passionate and talented team of ecologists, educators, influencers, fundraisers and skilled practical conservation officers and managers. To address the significant challenges faced by nat...

3 weeks ago seen See more...

Community Engagement Officer

Forest Of Bowland National Landscape

Clitheroe, Lancashire

£29,777 - £33,945 pa

Community Engagement Officer (full time, fixed term until June 2026) Closing Date: 05 June 2024 We are looking for a capable and committed project officer, with experience of working in environmental Community Engagement and/or me...

3 weeks ago seen See more...

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