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Full-time Customer Experience Director jobs in England

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SENIOR CUSTOMER EXPERIENCE ACCOUNT MANAGER - ECOMMERCE/RETAIL DELIVERY - GLOBAL DISTRIBUTION

Manage a key portfolio of accounts within the Customer Experience team. Identify and deliver cost savings for the business. Clearly demonstrate value add for customer profile. Present Weekly,Monthly,Quarterly and Annual business r...

CompanyMacgregor Cavendish Ltd
AddressCheshire, England
CategoryFMCG
Salary£55,000 per annum, inc benefits
Job typePermanent, full-time
Date Posted 2 months ago See detail

Senior Customer Experience Account Manager - Ecommerce/Retail Delivery - Global Distribution

Macgregor Cavendish Ltd

Cheshire, England

£55,000 per annum, inc benefits

Manage a key portfolio of accounts within the Customer Experience team. Identify and deliver cost savings for the business. Clearly demonstrate value add for customer profile. Present Weekly,Monthly,Quarterly and Annual business r...

2 months ago seen See more...

Customer Experience Executive - Export

Proftech Talent Ltd

West Midlands, England

£25,000 - £30,000 per annum

Experience of working in a similar role, working with international partners/customers and of the management of orders for non-UK countries. Be able to multi-task, prioritise and the ability to work on own initiate, confident in p...

2 months ago seen See more...

Customer Experience Team Leader

Manchester Airport

Manchester, Greater Manchester

£36,413.67 a year

Customer Experience Team Leader. Based at Manchester Airport. 36,413.67 per annum. Permanent position - Full Time Mon- Fri - 40 Hours. 6% company contribution pension. Free parking. Subsidised public transport. Huge range of comp...

2 months ago seen See more...

Customer Experience Team Leader

Hibob

London, England

Lead and mentor a team of Customer Support Specialists, providing guidance and support to ensure high-quality service delivery. Track and analyse KPIs to monitor team performance and identify areas for improvement. Implement and o...

2 months ago seen See more...

Customer Experience Team Leader

Omlet Ltd

Banbury, Oxfordshire

£28,000 - £29,500 a year

Delivering the best Customer Experience with resources allocated to the team;. Leading and motivating team members to achieve performance targets and deliver exceptional customer service;. Overseeing and prioritising the teams ta...

2 months ago seen See more...

Customer Experience Consultant

Maersk

Liverpool, Merseyside

Deliver a 1st class level of customer service to our clients, professionally and efficiently at all times and in accordance with documented procedures. Liaise with other key parties including third party suppliers and other Maersk...

2 months ago seen See more...

Customer Experience Manager

Zappie Communications Ltd

Southampton, Hampshire

£35,000 - £40,000 a year

Performance bonuses and Profit Sharing scheme. Corporate Social Responsibility programs. Company incentives and events including trips abroad (Marbella, Vegas, Ibiza). Excellent career progression opportunities. Starbucks card & L...

2 months ago seen See more...

Customer Experience Lead

Pioneer Selection Ltd

South East

£35,000 - £40,000 per annum

Minimum of 3 years experience in customer-experience roles, ideally in customer service within e-commerce. Proven track record in achieving strong KPIs (customer satisfaction, team productivity, quality). Comprehensive expertise...

2 months ago seen See more...

Customer Experience Executive

Bell Cornwall Recruitment

West Midlands, England

£25,000 per annum

Resolving customer enquiries such as billing queries and transferring from other providers. Being the first point of contact for customers and handling customer complaints. Escalating customer queries to the right department. Mana...

2 months ago seen See more...

Customer Experience Manager

Spectrum It Recruitment

Berkshire, England

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

2 months ago seen See more...

Customer Experience CX Manager

Vanilla Recruitment Ltd

Nottinghamshire, England

Salary negotiable

Enjoy a competitive salary and benefits package that includes private medical or dental. 25 days holiday plus Bank Holidays. 8x death in service. Wellbeing initiatives. Working hours are Monday to Friday 9am - 5.30pm. Remote worki...

2 months ago seen See more...

Customer Experience Executive

Bell Cornwall Recruitment

Birmingham, West Midlands

Competitive

Customer Experience ExecutiveLocation: Birmingham City CentreSalary: 25,000BCR/OO/11106Key responsibilities include but are not limited to:Resolving customer enquiries such as billing queries and transferring from other providersB...

2 months ago seen See more...

Customer Experience Coordinator

Linear Recruitment Ltd

Sunderland, Cumbria

Competitive

Undertake Visits to customers in their homes to monitor works and address customer concerns or issues to avoid escalation. Manage all activities that relate to the customers journey, from introduction to completion. Assist the sit...

2 months ago seen See more...

Receptionist (Roaming) - Customer Experience

Iris- Networx Services

London, England

Competitive

Super customer-focused . A great team player . Confident using MS Office and other basic IT packages . Fluent in English . 25 days annual leave + 1 day extra for your birthday + all bank holidays + extra days for length of service...

2 months ago seen See more...

Customer Experience Manager

Elevation Recruitment Group

Leeds, West Yorkshire

Competitive

Leeds. GBP35,000 - GBP40,000. Full-time, Office-based. 25 days holiday + 8 bank hol. Private Health Care. Career development. Many more fantastic benefits. Develop and implement strategies to enhance overall Customer Experience, r...

2 months ago seen See more...

Travel Customer Experience Concierge

Succeed Recruitment Solutions

Merseyside, England

Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service. Action flight schedule changes, ensuing all other booking components are updated accordingly...

2 months ago seen See more...

Travel Customer Experience Concierge

Succeed Recruitment Solutions

London, England

Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service. Action flight schedule changes, ensuing all other booking components are updated accordingly...

2 months ago seen See more...

Travel Customer Experience Concierge

Succeed Recruitment Solutions

West Yorkshire, England

Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service. Action flight schedule changes, ensuing all other booking components are updated accordingly...

2 months ago seen See more...

Customer Experience Transformation Manager

Efinancialcareers

South East

Competitive salary

Net Promoter System (NPS) is instrumental to achieving our CX ambitions and this role will be key in delivering against this agenda. This is fundamental in enabling a consistent approach, quality and robustness across markets with...

2 months ago seen See more...

Customer Experience Smart Delivery Manager - 18 Month FTC

Affinity Water

Hatfield, South Yorkshire

Establish and drive customer journey definition, design and execution for all elements of the Smart Metering Journey. Ensure alignment between policy, process and procedure are defined and aligned for the playbooks used and materi...

2 months ago seen See more...

Customer Experience Specialist

Xero

Lancashire, England

Competitive salary

Support Customers to get the most out of Xero, whether they are early in their adoption of cloud accounting software or seasoned professionals. Provide quality service to customers, focusing on finding ways to support them with th...

2 months ago seen See more...

Customer Experience Associate

Collaborate Recruitment

Dorset, England

£25,000 - £28,000 per annum

Work closely with the wider team to provide customers with a first-class service, at all times. The role will include inbound and outbound calls, emails, managing customer accounts and processing of orders as they come in. Sales O...

2 months ago seen See more...

Customer Experience Specialist

Xero

Buckinghamshire, England

Competitive salary

Support Customers to get the most out of Xero, whether they are early in their adoption of cloud accounting software or seasoned professionals. Provide quality service to customers, focusing on finding ways to support them with th...

2 months ago seen See more...

Customer Assistant - Customer Service Experience Ideal

Sls Recruitment

South East

£21,000 - £30,000 per annum, OTE

Positive and pro active. Professional manner and appearance. High Customer Service standards. Willingness to travel both nationally and internationally. Generating new customer base for their clients. Working within an enthusiasti...

2 months ago seen

Sales Assistant - Customer Service Experience Ideal

Sls Recruitment

South East

£21,000 - £30,000 per annum, OTE

Represent a wide variety of high profile brands associated with our client. Face to face engagement with the general public. Attend initial training with the option to attend skill development sessions. Travel to various locations...

2 months ago seen

Assistant Director Customer Service and Transformation

Akton Recruitment Ltd

South East

£800.00 per day

Lead the establishment and operationalisation of a new Customer Experience Hub for the county council. Collaborate with the workforce to co-design customer experience initiatives and optimise systems for self-service, ensuring rob...

2 months ago seen

Assistant Director - Customer Engagement

Gedling Borough Council

Gedling, Nottinghamshire

Up to £59,097 per annum

About the roleComing to us at the start of the implementation of our new CRM system you will shape the improvements to our customer interactions that are already managed by our excellent and high-performing team of advisers. Rele...

2 months ago seen See more...

Associate Director of Donor Experience and Events

Ucl

London, Greater London

£65,698 to £81,976

Your and your teams work will not only be integral to the growth of a culture of philanthropy at UCL, but it will also be responsible for the launch events for our biggest ever fundraising and engagement campaign in 2026. Salary...

2 months ago seen See more...

Customer Team Leader (social work experience)

Opus People Solutions

West Midlands, England

£22.51 per hour

Ability & experience to lead a team of 10 or more. Ideally a social worker. Must have experience of strength-based approach and social prescribing. Identifying and undergoing coaching & progression for team members. Training new s...

2 months ago seen See more...

Assistant Director Customer Service and Transformation - Surrey

4Recruitment Services

Surrey, England

£800.00 per day

Delivering a joined-up customer journey with a focus on listening, better information, effortless interactions, and swift resolutions. Developing accessible services designed around customer needs, using intelligent automation and...

2 months ago seen See more...

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