Full-time Customer Insight Manager jobs

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DATA AND INSIGHT MANAGER

Knowledge of the HE sector and of the political environment as it relates to tertiary education in the UK. Experience of using data to identify trends, themes, patterns and exceptions. Experience of explaining complex information...

CompanyNot For Profit People
AddressHybrid/Reading
CategoryBanking
Salary£53939 Per Annum
Job typeFull Time, Part Time, Home working available, Permanent
Date Posted 2 months ago See detail

Data and Insight Manager

Not For Profit People

Hybrid/Reading

£53939 Per Annum

Knowledge of the HE sector and of the political environment as it relates to tertiary education in the UK. Experience of using data to identify trends, themes, patterns and exceptions. Experience of explaining complex information...

Engineering Customer Manager AV/VC

Av Jobs

Chertsey, Surrey

Competitive

Ideally with international experience as offices are worldwide due to the nature of the business.You will be an effective leader who has excellent communication skills, both verbal and written.You will focus on best practice and a...

Global Insights Manager

Remarkable Jobs

Wokingham, Berkshire

Lead the Market Intelligence team globally, driving quality research to expand market intelligence portfolio and increase profitability. Develop and implement strategic plans to achieve commercial and financial targets, aligning w...

Category & Insights Manager

Sysco Gb

Kent, England

Competitive salary

Planning & execution of account marketing plans (Nisa, Costcutter, Londis, Budgens). Manage competitor intelligence monitoring. Organise internal trend/seasonal safaris. Use insight to drive category strategy and NPD funnel. Plann...

Customer Relations Manager

Care Uk Plc

St Ives, Cambridgeshire

£35,000 per year

We have an exciting new role for a Customer Relations Manager based at Field Lodge care home in St Ives. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions,...

Technical Customer Service Manager

Enable Recruitment

Bristol, England

£47,000/annum

Salary 47,000 per annum. Full time. Bristol. Proactively reviewing and managing SMR costs and create proposals to minimise spend whilst protecting customer experience. Supporting with reporting within the department and identify...

L&D Manager - Customer Service Contact Center

Efinancialcareers

South East

Competitive salary

Strong L&D background. Good working knowledge of Customer Service Contact Centre. Good knowledge of e-learning platforms and practices. Excellent communication skills. Degree educated. Experience of working with CRMs (such as Sale...

Senior Manager, Analytics and Insight

Canal & River Trust

Remote

£43,000 per year

25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years. Home working status with hub facilities available if a need to work outside of home flexibility. Annual 200 personal learn...

Assistant Customer Service Manager

Key Recruitment Limited

Southampton, Hampshire

Competitive

Support the Customer Service Manager in day-to-day functions and act on their behalf in their absence. Assist Customer Service Manager to manage, provide support and motivation to our Liaison Officers, ensuring that assigned tasks...

Customer Services Regional Manager

Mtvh

Beeston, West Yorkshire

£51,426

Working cross functionally within MTVH but also with all levels of stakeholders across the business. Prepare and present regional data to Regional directors identifying themes and trends of customer activity to help enable improve...

Customer Account Manager

Jacob Rose Recruitment Ltd

Highbridge, Highland

Competitive

Responsible for the progress of contracts. Monitoring new contracts and incomplete orders ensuring that any issues are resolved promptly. Ensuring that customers are kept informed on a regular basis. Liaising with project managers...

Customer Service Manager

Build Recruitment

London, England

Competitive

Ensuring that Customer Service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement,...

Insight and Evidence Manager - Team Supervisor

Transport Focus

London

£48,000 - £50,000 + benefits

Demonstrable experience of empowering a team to perform and maximise their potential. Strong research experience with good skills in project design, analysis, presentation production and storytelling. Confident presentation skil...

Customer Service Manager

Dk Recruitment

Bournemouth, Dorset

Competitive

Lead and develop the planning team. Recruit self-motivated individuals who value excellent Customer Service. Provide coaching, training, and support for team members. Manage performance and ensure personal development. Conduct reg...

Head of Customer Experience & Insight (Social Housing)

Networx Recruitment

Hemel Hempstead, Hertfordshire

Salary £75,000 Per Annum Plus Benefits

You will effectively provide analysis and insights of internal and external customer data sources. To support and demonstrate the delivery of an efficient, effective, and responsive service to our customers, getting it right first...

Customer Support Manager

Salix Homes

Greater Manchester, England

Up to £49,498

Developing our Customer Support policies and procedures. Ensuring that services are delivered in line with the legal and regulatory framework and for developing plans that ensure resources are targeted towards customer priorities....

Complaints Handler / Customer Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

Up to £35,212 Per Annum Plus Benefits

Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...

Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

Marketing Insights & Communication Manager

Atom Recruitment Ltd

Redditch, Worcestershire

£50,000/annum plus benefits

Responsible for the marketing function and overall corporate image and the image of the individual divisions thereof. To cover creation and implementation of all elements of strategy and planning that enhances brand equity and ass...

Customs Clearance Manager

Wr Logistics

Bradford, West Yorkshire

£35,000 - £45,000/annum bonuses

Must have extensive knowledge of CHIEF and CDS, for Sea and Road, primarily specialising in the European market. 5 years + experience required with a freight forwarder in a Customs Clearance-based role. Assist the Head of Customs...

Account Manager Customer & Sales Management

Viking

Thurcaston, Leicestershire

Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary). Life assurance. Staff discount. 25 days holiday plus bank holidays (rising to 27 days after 5 years' service)....

Senior Manager, Commercial Insight & Analysis

Inploi

Hong Kong, Fo Tan NT

Not specified

Mobilize and collaborate with functional teams and external agencies to propose business development strategies & commercial actions to achieve revenue and growth targets while aligning with the organizations overall business obj...

Data Science Manager - Customer Science

Direct Line Group

London, Greater London

Team Leadership: Lead, mentor, and manage a team of data scientists and analysts focused on customer data analytics. Data Strategy: Develop and implement Data Science strategies to enhance CRM and marketing efforts, ensuring align...

Customer Success Manager - Screening

Giant Group

Remote

£27,000 - £30,000 a year

Location: Homebased (UK). Salary: 25,000 - 30,000 per annum. Hours: 37 hours per week, Monday to Friday within the UK service hours. Tenure: Permanent. Act as the main point of contact for all existing clients, maintaining a cle...

Customer Service Manager

Kolt Recruitment Ltd

Surrey, England

£35,000 - £40,000 per annum

Managing a team of Customer Service advisors. Reporting. Maintain good housekeeping. Management meetings. Have experience of working in a Customer Service position looking to take the next step or someone in a similar position. Ha...

Customer Warranty Quality Manager

Agratas

West Midlands, England

£60,000 - £80,000/annum

Lead the customer product warranty management function for all Agratas European Customers. Develop and maintain positive relationships with key customer quality management stakeholders. Disciplinary responsibility for customer qua...

Customer Experience Manager

Sudale Search & Select

South East

Salary negotiable

Bonus. Cash allowances for gym & mobile phone. Private Healthcare. Health Cash plan (including children). Pension scheme. Cycle to work scheme....

Office and Customer Service Manager

Journey Recruitment

Berkshire, England

£45,000 - £50,000 per annum

Cultivating a 'customer-first' attitude and driving a culture of exceeding customer expectations throughout the team. Providing coaching, training, and leadership to ensure that the Customer Service Team consistently meets and sur...

Customer Service Manager-Designate

Reed Business Support

West Yorkshire, England

£28,000 - £32,000 per annum, inc benefits

Delegate work to the team to ensure sales orders are processed in an accurate & timely manner.. Ensure orders are acknowledged back to the customer, advising them of any changes. Amend orders already placed, ensuring that produ...

Customer Success Manager

Australasian Recruitment Company

South East

£30,000 - £35,000 per annum, pro-rata

Managing the end to end relationship with our existing clients. Create, adapt and optimise all Customer Success processes. Fully own and report on all Customer Success KPIs across all channels (CSAT, SLAs, first time resolution ra...