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CUSTOMER SUCCESS MANAGER

Provide world-class service in handling and resolving customer inquiries. Collaborate with Sales, Accounting, Engineering, and Customer Support to address customer issues. Understand and confidently explain the platform's features...

CompanyThe Candidate Ltd
AddressLancashire, England
CategoryBanking
Job typePermanent, full-time
Date Posted 6 days ago See detail

Customer Success Manager

The Candidate Ltd

Lancashire, England

Provide world-class service in handling and resolving customer inquiries. Collaborate with Sales, Accounting, Engineering, and Customer Support to address customer issues. Understand and confidently explain the platform's features...

6 days ago seen See more...

Customer service manager

Adecco

West Midlands, England

Salary negotiable

Our client, a successful organisation based near Sutton Coldfield, is seeking a motivated and dynamic Customer Service Manager to join their team on a full-time permanent basis. They are a company that values customer satisfaction...

6 days ago seen See more...

Customer Service Manager

Sf Recruitment

West Midlands, England

Set performance goals, conduct evaluations, and foster a positive team culture. Liaise with internal teams for complex issue resolution and clear client communication. Data Analysis and Reporting: Create a KPI dashboard to monitor...

6 days ago seen See more...

Brand and Customer Manager, Oncology

Msd

London, Greater London

Lead development of operational plans and omnichannel campaigns, ensuring alignment with strategy and delivery against quarterly OKRs, strong KPIs and performance targets. Utilise our strategic planning process to develop a segmen...

2 weeks ago seen See more...

Insight Manager

Interaction Recruitment

Leeds, West Yorkshire

Competitive

Managing multiple complex projects. Responsible for high quality, commercially focused project outputs. Smooth running of fieldwork from end-to-end. Managing and growing client relations. Commercials, proposals and financials. Tea...

2 weeks ago seen See more...

Access Evaluation and Insight Manager

Royal Veterinary College

London, England

£38,721 to £49,521 Per Annum Including London Weighting

Competitive and attractive pension package. Generous 30 days annual leave (plus bank holidays and concessionary days) pro-rata. On site caf and restaurant. Free membership to the Fitness and Wellbeing Centre located on site (gym,...

2 weeks ago seen See more...

Audience Insights Manager

Southbank Centre

London, England

£37,000 to £40,000

This is a wonderful opportunity for a highly motivated, self-starter to be part of a newly configured, Audience Engagement and Insights team, where this role is key to developing Southbank Centres relationships with audiences thr...

2 weeks ago seen See more...

Customer Management Associate - Financial Services

Pwc

Bradford, West Yorkshire

Competitive

Receiving inbound telephony and email queries from customers, responding accordingly each time . Handling sensitive conversations with customers who may be vulnerable, identifying this appropriately . Some knowledge of financial s...

2 weeks ago seen See more...

Customer Order Management Apprenticeship

Khipu Networks Ltd

Fleet, Hampshire

Competitive

Founded in 2005, KHIPU Networks' ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy 'Best-of-Breed' solutions that enable them to meet thei...

6 days ago seen See more...

Customer Experience Manager

Reed Business Support

Norfolk, England

£250.00 per day, inc benefits

Our client is seeking extra a Customer Experience and Scheduling Consultant. This role is full time initially until September 2024 but expected to be extended until March 2025. The role would be having 3 direct reports who each ma...

6 days ago seen See more...

Customer Experience Manager

Reed Business Support

Norfolk, England

£250.00 per day, inc benefits

Our client is seeking extra a Customer Experience and Scheduling Consultant. This role is full time initially until September 2024 but expected to be extended until March 2025. The role would be having 3 direct reports who each ma...

6 days ago seen See more...

Customer Relation Manager/Day Duty Manager

Residential Management Group

London, England

£35,000 a year

Excellent people management and team working skills, with good delegation abilities. Ability to deliver clear and concise information both verbally and written. Strong attention to detail, time management, and the capacity to work...

a week ago seen See more...

Customer Service Manager

Dhl

Solihull, West Midlands

£38,000 a year

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

a week ago seen See more...

Customer Service Manager

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

a week ago seen See more...

Customer Account Manager SAP expert needed

Office Angels

Kent, England

£28,000 - £30,000 per annum

Building strong customer relationships by providing support for assigned customers, to manage customer expectations and actively work with the Customer Care Team on customer intimacy and delivering superior customer experiences. D...

a week ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

Surrey, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

a week ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

Lancashire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

a week ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

West Yorkshire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

a week ago seen See more...

Customer Order Management Apprenticeship

Khipu Networks Ltd

Hampshire, England

Competitive salary

Founded in 2005, KHIPU Networks ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy Best-of-Breed solutions that enable them to meet thei...

a week ago seen See more...

Customer Success Manager

Spec Recruitment

Avon, England

£30,000 - £38,000 per annum

Assist the consultants in growing and retaining a portfolio of customers, through identifying customers needs and opportunities to help. Onboarding new clients and setting up the platform based on their unique structure, challeng...

a week ago seen See more...

Customer Service Executive/Account Manager HYBRID

Office Angels

Kent, England

£15.00 - £16.00 per hour

Building strong relationships with business customers, providing a unparalleled level of service. Handling enquiries from internal and external customers. Providing a quick and efficient response to change requests. Creating debit...

a week ago seen See more...

Customer Experience Manager

Vermelo Rpo

London, England

Competitive salary

Provide SME knowledge to the business on Customer Experience measures, including NPS and CES. Collaborate with other CX Team colleagues to maintain survey question sets and design new surveys. Produce research briefs and discussio...

a week ago seen See more...

Customer Experience Manager

Ccr Recruitment Group

South East

£35,000 - £40,000 per annum, inc benefits

Address and resolve high-level customer complaints. Manage shipping orders, payments, and deliveries. Lead and support a small team. Answer customer queries. Researching products, and spotting trends in customer comments and inter...

a week ago seen

Customer Supply Planning Manager

Sysco Gb

Kent, England

Competitive salary

Collaborate with customers to gather forecasting insight for key demand events (promotions, allocations, menu changes, category switches events etc). Challenge, validate & analyse the impact & communicate simply and quickly across...

a week ago seen See more...

Customer Success Manager - Financial Services

Pure Resourcing Limited

South East

£35,000 - £70,000 per annum, OTE

Develop and maintain strong relationships with mortgage intermediaries, lenders, and agents, serving as their primary point of contact and to celebrate their adoption of the platform. Provide personalised support and guidance to c...

a week ago seen See more...

Customer Success Manager - Software Solutions

Kerridge Commercial Systems

Nottinghamshire, England

Salary negotiable

Work with the Customer Success Director to Drive Customer Success Outcomes Increase renewal rates and reduce churn.Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.Dr...

a week ago seen See more...

Customer Success Manager (L&D background essential)

Eutopia Solutions Ltd

South East

£50,000 - £60,000 per annum

Experience in L&D / Learning & Development. A background that includes time in Customer Success or the desire to move into it. A passion for working with people and customers to deliver great learning. Ability to communicate effec...

a week ago seen See more...

Customer Engagement Manager

Adria Solutions

Lancashire, England

£35,000 - £45,000 per annum

Manage designated customer accounts, scheduling regular meetings and gathering feedback. Conduct product demonstrations and support the tender process. Coordinate contract renewals and invoicing. Liaise with various departments to...

a week ago seen See more...

Regional Customer Success Manager

Yolk Recruitment Ltd

Saudi Arabia

£65,000 per annum

Develop and maintain a strong, professional customer relationships. Work alongside the Product Management Team to define and create an initial concept of operation and system configuration document for each project. Coaching of th...

a week ago seen

Customer Account Manager (Apprenticeship)

Versende Limited

Lancashire, England

£40,000 - £45,000 per annum

Building and maintaining professional relationships with clients to ensure customer satisfaction and loyalty. Managing and servicing assigned Customer Accounts, serving as the primary point of contact for client inquiries. Negotia...

a week ago seen See more...

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