It Service Desk Analyst jobs in Birmingham, West Midlands
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IT SERVICE DESK ANALYST
Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...
Company | In Technology Group |
---|---|
Address | Birmingham, West Midlands |
Category | Customer Service |
Salary | £30,000 - £33,000/annum Excellent benefits |
Job type | Permanent |
Date Posted | 2 weeks ago See detail |
IT Service Desk Analyst
In Technology Group
Birmingham, West Midlands
£30,000 - £33,000/annum Excellent benefits
Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...
2 weeks ago seen See more...
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IT Service Desk Analyst
Jumar Solutions
Birmingham, West Midlands
£200/day
Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...
3 weeks ago seen See more...
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IT Service Desk Technical Support Analyst
University Of Birmingham - It Services
Birmingham, West Midlands
5
Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...
5 days ago seen See more...
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Service Desk Analyst
Glide.uk
Birmingham, West Midlands
£24,500 a year
Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...
3 weeks ago seen See more...
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