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SERVICE DELIVERY MANAGER

Ensure the customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is comprehensive, accurate...

CompanyMichael Page Technology
AddressSouth East
CategoryHuman Resources
Salary£50,000 - £58,000 per annum
Job typePermanent, full-time
Date Posted a week ago See detail

Service Delivery Manager

Michael Page Technology

South East

£50,000 - £58,000 per annum

Ensure the customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is comprehensive, accurate...

Head of IT Service Management

Derbyshire County Council

Matlock, Derbyshire

Grade 15 £69,559 to £75,327 – (Inclusive of £10k market supplement 2 years)

Develop and own the Service Management framework, SLAs, KPIs and governance for the effective delivery of services implementing IT Service Management strategies and frameworks within an IT transformation and business transformatio...

Head of IT Service Delivery

Aoc Create

Hertfordshire, England

£50,487 - £50,487 Per Year

Following a restructure, our IT team are looking for a Head of IT Service Delivery.The post holder will be part of a senior IT management team and will help create a new IT strategy, a Target Operating Model aligned to the needs o...

IT Service Manager

Ucl - It Services Group

London, Greater London

£51,474 to £60,521

ABOUT US UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over 1 billion. First degree or equivalent, preferably in a science or technology discipli...

Service Delivery / Client Success Manager

Michael Page Technology

Hertfordshire, England

£60,000 - £70,000 per annum

Average Client Success score (e.g. NPS). Adoption and usage of solution. Active users. First contact resolution rate. Customer effort rating. ROI. Retention and renewal. Build strong, long-term relationships with client stakeholde...

Digital Project Manager / IT Service Manager

Awd Online

Berkshire, England

£62,222 - £68,120 per annum

Work collaboratively with Service Managers in the Digital, Data and Technology service and wider senior leadership team and stakeholders to deliver the objectives of the Digital and Technology Strategy. Lead digital improvement pr...

Service Delivery / Client Success Manager

Michael Page Technology

Rickmansworth, Hertfordshire

£60000 - £70000 per annum + + Benefits

Average Client Success score (e.g. NPS). Adoption and usage of solution. Active users. First contact resolution rate. Customer effort rating. ROI. Retention and renewal. Build strong, long-term relationships with client stakeholde...

Depot Transport Manager - Waste & Recycling Service Delivery

Red Kite Recruitment Group

Leeds, West Yorkshire

£35,000 - £45,000/annum

EXPERIENCED TRANSPORT MANAGER OR AMBITIOUS SUPERVISOR REQUIRED TO MANAGE A CHALLENGING WASTE MANAGEMENT & RECYCLING OPERATIONJOB TITLE: Depot Transport Manager - Waste & Recycling Service DeliverySALARY:35-45kLOCATION: Leeds, Ro...

Team Manager - Customer Service Delivery

Business Stream

Midlothian, Scotland

Proven ability of leading successful teams in a Customer Services orientated organisation either face to face or telephony based. An ability to communicate a clear understanding of team priorities and business goals and how to del...

Service Delivery Manager

Fcdo Services

Hanslope Park

£33,480 - £36,500 Plus £1,750 location allowance and excellent benefits

In addition, knowledge of analysis techniques or systems and their application in a project or live service environment would be a bonus.Grow your career in the biggest way possibleWhen you join us, youll be contributing to prote...

Service Delivery Manager

Sthree

London, England

£40,000 - £50,000 per annum, negotiable, inc benefits, OTE

Oversee the delivery of PS&S services on time, on budget and to agreed standards. Ensure PS&S customer projects/ services are properly planned, delivered and communicated through the methodology from initiation through to closure....

IT Service Manager

Pertemps Ssdc - Ddt

Warwickshire, England

£200.00 - £210.00 per day

Manage the key strategic relationships of the IT support service.. Ensure compliance with IT systems regulations. Keep up to date with changes in technology. Liaise closely with all levels of stakeholders to identify Strategic opp...

IT Allegro Delivery Manager - Nat Gas & Power

Efinancialcareers

South East

Competitive salary

Delivery of large projects with distributed teams across multiple locations with in-house and external resources. Formulate resource plans and high level implementation proposals for projects estimating project costs and planning...

Head of IT Service Delivery

Picture More

South East

£100,000 - £120,000 per annum

You will have previous experience as a Head ofService Delivery or Service Delivery Manager, managing a medium/large support team. You will have experience of working in a law firm or similar professional services. You will have a...

Head of IT Service Management - UK-Wide

Circle Recruitment

Avon, England

£70,000 - £100,000 per annum

15+ years of broad experience in IT Service Management, Service architecture, service operations. Extensive experience in building out IT Service teams of 15+ people. Ideally, some government sector, Defence, Aerospace, Nuclear, a...

Head of IT Service Management - UK-Wide

Circle Recruitment

West Midlands, England

£70,000 - £100,000 per annum

15+ years of broad experience in IT Service Management, Service architecture, service operations. Extensive experience in building out IT Service teams of 15+ people. Ideally, some government sector, Defence, Aerospace, Nuclear, a...

IT Service Delivery Analyst

Poundland

West Midlands, England

Competitive salary

Contribute to the evolution of the Poundland IT strategy by sharing ideas, piloting new solutions, improving processes and educating colleagues from across the organisation. Assist the SDMs as a key point of contact for suppliers,...

Service Delivery Manager

Rise Technical Recruitment Ltd

Birmingham, West Midlands

Bonus + Company Car + 31 days holiday + 8% Pension + Progression Birmingham Are you a Service Delivery Manager from a Waste/ Recycling or Logistics background looking for the next exciting step in your career with a company who of...

Head of IT Service Management - UK-Wide

Circle Recruitment

Lancashire, England

£70,000 - £100,000 per annum

15+ years of broad experience in IT Service Management, Service architecture, service operations. Extensive experience in building out IT Service teams of 15+ people. Ideally, some government sector, Defence, Aerospace, Nuclear, a...

IT Services Manager

Technology Services Group

Newcastle upon Tyne, Tyne and Wear

40000.00 - 40000.00 GBP Annual

Our open and honest culture where feedback is taken on-board and acted upon. The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed. Our social events. In addition to...

Service Delivery Manager

Sse

Perth, Perth and Kinross

£69884 - £80031 per annum

Job Details SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest 20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to a...

Service Delivery Manager

Heat Recruitment

West Midlands, England

Strong experience in Service Delivery. Strong background of ITIL applications. Experience in managing projects. Good Interpersonal skills. Experience in Service Management Applications. Private Medical Insurance. Income Protection...

Cloud/IOT Service Delivery Manager

Harvey Nash

Leicester, Leicestershire

£40000 - £50000 per annum

Manage the Head Office IT system, ensuring that all services and necessary devices are available to employees at all times. Manage and maintain ISO 27017 and Cyber Essentials accreditation, and related PEN testing with particular...

Service Delivery Manager

Cps Group

South Glamorgan

£60,000 - £65,000 per annum

Service Delivery ManagerHybrid Working - 2/3 days in office (Cardiff)Salary: Up to 65,000 + benefitsCPS is working with a leading IT technology consulting business in search of a Service Delivery Manager to join their rapidly exp...

IT Service Delivery Engineer

Randstad Technologies Recruitment

Warwickshire, England

30000.00 - 37500.00 GBP Annual

A strong track record as an IT Engineer providing 2nd Line services in a Microsoft / Windows environment. Any experience of IT field work / onsite IT support would be an advantage. Experience of IT roll outs / installations / impl...

Service Delivery Manager- Insurance Claims Outsourcing

Flexible Solutionz

Cheshire, England

Salary negotiable

Team Management, including Service & KPI Management. Relationship / Account Management. New Process Development. Staff Development, including leading leaders. Motor Claims knowledge of both fault and non fault claims handling, inc...

Head of IT Service Management and Infrastructure

Gentoo Group Ltd

Sunderland, Tyne and Wear

£80,000 per year

The CompanyWe're a housing association that provides more than 60,000 people in Sunderland with a place they can call home. We're a values-driven organisation, with a clear vision, a social purpose and a commitment to investing in...

IT Service Manager

Jam Recruitment

Bristol, England

£500 - £650 per day + Negotiable, Inside IR35 per day

Capture existing Service Management processes and reflect to the Enterprise Architecture team. Attend stakeholder meetings, governance forums, Design reviews & Readiness Assessments to assist the delivery of a new ITSM approach. S...

IT Service Manager

Cpl Jobs

Belfast, County Antrim

£35,000 - £45,000

IT Service Manager38,000 (19.81p/h)HybridFull time, Mon- Fri3 months initial contractBelfast areaCPL are recruiting for a fantastic IT Service Manager to come join one of NIs leading construction groups. This new position offe...

Service Delivery Manager

Mitie

Birmingham, West Midlands

Permanent, Full-time

Driven and dynamic individual who constantly evaluates their own performance. Innovative thinker who is able to evaluate situations and generate ideas for improvements. Experienced / natural persuader who is able to influence peop...