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ACCOUNT RUN LEAD (CUSTOMER EXPERIENCE MANAGER)

KPI / SLA targets. Contractual deliverables, obligations, and cost of service (in line with Plan of Record (PoR). Year on Year cost reduction through continuous delivery improvements, efficiency and innovation aligned to the Accou...

CompanyDxc Technology
AddressAldershot, Hampshire
CategoryAdvertising & Marketing
SalaryCompetitive Salary + Benefits
Job typePermanent
Date Posted 2 weeks ago See detail

Account Run Lead (Customer Experience Manager)

Dxc Technology

Aldershot, Hampshire

Competitive Salary + Benefits

KPI / SLA targets. Contractual deliverables, obligations, and cost of service (in line with Plan of Record (PoR). Year on Year cost reduction through continuous delivery improvements, efficiency and innovation aligned to the Accou...

2 weeks ago seen See more...

Customer Quality Assurance Lead

Networx Recruitment

Bedford, Greater Manchester

£31,500 per annum

Carrying out quality checks and report findings within given timescales Producing reports to aid discussions to drive continued performance improvement Driving change and improvement in performance and quality Identifying data...

4 days ago seen See more...

Lead Customer Relationship Manager

Gilbert Meher Ltd

Egham, Surrey

£70,000/annum

As the Lead Customer Relationship Manager, you will play a pivotal role in shaping the success of our homes by enhancing their reputation for quality care within local communities. You will collaborate closely with teams across mu...

3 weeks ago seen See more...

Customs Compliance Lead

Gleeson Recruitment Group

Hessle, East Riding of Yorkshire

£35,000 - £45,000/annum

Develop and implement Customs Compliance strategies and policies to ensure adherence to relevant regulations and standards. Stay updated on changes to customs regulations and communicate implications to relevant stakeholders. Over...

a week ago seen See more...

Lead Customer Data Scientist

Harnham - Data & Analytics Recruitment

Leicestershire, England

£55,000 - £75,000 per annum

statistical modelling within the customer analytics space to provide insight on customer behaviour. this includes customer regression models, prediction models and forecasting for customer behaviour across the business. personalis...

a month ago seen See more...

Lead Customer Journey Manager (Lead Business Analyst)

Lloyds Banking Group

Edinburgh, City of Edinburgh

Competitive

Confidently understands end to end journey and relevant competitor landscape/best in class standards. Independently integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer jo...

2 months ago seen See more...

Lead Customer Operations Manager

Royal Mail Group

Greenock, Inverclyde

Permanent, Full-time

Youll be the point of contact for external stakeholders and hold the responsibility through delegation, coaching and support to ensure all COMs complete tasks to time and quality, delivering the scorecard performance. To ensure w...

2 months ago seen See more...

Account Run Lead ( Customer Experience Manager)

Dxc Technology

Corsham, Wiltshire

DOE including benefits package

KPI / SLA targets. Contractual deliverables, obligations, and cost of service (in line with Plan of Record (PoR). Year on Year cost reduction through continuous delivery improvements, efficiency and innovation aligned to the Accou...

2 months ago seen See more...

Lead Customer Category Manager - Leeds

Arla Foods Limited

Leeds, West Yorkshire

Competitive salary (salary discussed at application stage)

Have a thorough understanding of your retailers strategy and ensure complete tailoring of Arla initiatives to customer strategies. Translates the category and shopper strategies and initiatives into tailored customer Category Stra...

2 months ago seen See more...

Customer Operations Lead - Dowty Propellers

Ge Aviation

Gloucester, Gloucestershire

Competitive

You will be a Commercial & Customer Service SME for the customer accounts you support. You will provide Commercial insight to cross functional teams to drive profitability and adherence to contracts. You will be a key member of th...

2 weeks ago seen See more...

Customer Care Social Team Lead Emea

Dr. Martens

South East

Competitive salary

Recruit train & develop new staff to be able to ensure company dependencies are met. Drive performance of the team to meet/exceed KPIs. Report on KPIs on a daily, weekly, and monthly basis to ensure expectations are met. Present...

3 weeks ago seen See more...

CUSTOMER CARE SOCIAL TEAM LEAD EMEA

Dr Martens

London, England

Recruit train & develop new staff to be able to ensure company dependencies are met. Drive performance of the team to meet/exceed KPIs. Report on KPIs on a daily, weekly, and monthly basis to ensure expectations are met. Present...

3 weeks ago seen See more...

Customer Success Team Lead

Pugpig

Remote

Directly managing, coaching and developing our wonderful team of Customer Success Managers. Taking a hands-on approach to support the team, demonstrating best-in-class Customer Success principles and operational excellence. Youll...

3 weeks ago seen See more...

Customer Service Team Lead

Jane Clayton & Company Retail Ltd

Paulton, Somerset

£32,500 - £37,500 a year

Bereavement leave. Cycle to work scheme. Free parking. Life insurance. Sick pay. Store discount. Work from home. Monday to Friday. Bonus scheme....

3 weeks ago seen See more...

Customer Experience Lead

Pioneer Selection Ltd

South East

£35,000 - £40,000 per annum

Minimum of 3 years experience in customer-experience roles, ideally in customer service within e-commerce. Proven track record in achieving strong KPIs (customer satisfaction, team productivity, quality). Comprehensive expertise...

3 weeks ago seen See more...

Customer Support Team Lead - Product

Volution Ventilation Uk Limited

Berkshire, England

To supervise and provide on the job support to the Technical Support Advisor (1). Ensure all customer queries either by email or telephone are responded to in a timely and accurate manner. Provide technical/ application/ specifica...

3 weeks ago seen See more...

Customer Service Lead

Unitrunk

Livingston, West Lothian

31000.00 - 33000.00 GBP Annual

Customer Service Lead Location: Livingston, EH54 8ASSalary: GBP31 - GBP33K per annum, DOE + BenefitsContract: Permanent, Full timeHours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Customer Service Lead - Benef...

3 weeks ago seen See more...

Customer Service Lead

Transpennine Express

Huddersfield, West Yorkshire

Excellent Customer Service skills. Friendly and approachable manner. Good Maths and English. Good computer literacy with the ability to use Microsoft packages. Supervisory experience including absence management, performance manag...

3 weeks ago seen See more...

Technical Administrator & Customer Support Lead/Manager

Roc Search

Gloucester, Gloucestershire

Able to read engineering drawings. Purchas orders. BoMs. Technical admin. Able to travel to visit clients when needed. Client facing. Relevant engineering qualification (HNC, NVQ etc.). 5+ years experience in a similar role....

4 weeks ago seen See more...

Customer Services Team Lead

1To1 Group Limited

Hampshire, England

£29,000 - £35,000 per annum

1to1 Group are working with an expanding organisation who are well established in Basingstoke to recruit a Customer Services Team Lead. Salary 29,000-35,000 depending on experience and industry knowledge plus bonus Benefits - fr...

4 weeks ago seen See more...

Customer Communications Lead

Cloister Resourcing Ltd

Worthing, West Sussex

Previous experience in communications and/or customer marketing. Extensive hands-on experience of creating and delivering integrated Customer Communications plans, monitoring and evaluating progress and performance as standard. Ex...

4 weeks ago seen See more...

Customs Compliance Lead

Gleeson Recruitment Group

North Humberside

Develop and implement Customs Compliance strategies and policies to ensure adherence to relevant regulations and standards. Stay updated on changes to customs regulations and communicate implications to relevant stakeholders. Over...

4 weeks ago seen See more...

Customer Service Team Lead

Wild Recruitment

Milton Keynes, Buckinghamshire

31800.00 - 31800.00 GBP Annual

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering...

a month ago seen See more...

Customer Service Lead

Sanderson Recruitment Plc

Peterborough, Cambridgeshire

35000.00 - 44000.00 GBP Annual

Planning and managing resources to ensure that service levels are maintained to agreed standards. Working with the management team to develop, maintain and improve the Customer Service experience. Developing and implementing measu...

a month ago seen See more...

Customer Planning Lead

Brite Recruitment Ltd

West Midlands, England

£33,000 per annum

Working closely with Sales and customers to ensure that current and accurate information is used for demand forecasts. Lead regular online meetings with customers to resolve issues and provide ongoing support around ordering. Prov...

a month ago seen See more...

Customer Service Lead

Unitrunk

West Lothian, Scotland

£31,000 - £33,000 per annum

Customer Service Lead Location: Livingston, EH54 8ASSalary: 31 - 33K per annum, DOE + BenefitsContract: Permanent, Full timeHours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Customer Service Lead - Benefits:...

a month ago seen See more...

Customer Service Team Lead

Wild Recruitment

Buckinghamshire, England

£31,800 per annum

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering...

a month ago seen See more...

Customer Service Team Lead

Amicable

London, England

£40,000 - £45,000 a year

Organise work as well as allocate and manage team members workload,. Monitor performance and lead the team to achieve the companys goals and provide excellent service to customers,. Manage and improve the team members performan...

a month ago seen See more...

Customer Solutions Centre Operations Lead

Solus Accident Repair Centres

Warrington, Cheshire

£33,000 - £43,000/annum

Coach, mentor, and support to ensure sustainable change in the way we operate and our thinking. Demonstrate the ability to complete root cause analysis to identify trends, blockages/issues and suggest solutions. Demonstrate role m...

a month ago seen See more...

Complaints and Customer Experience Lead

Merje Ltd

West Midlands, England

£30,000 - £40,000 per annum

Take ownership of complaints, guiding them from start to finish with professionalism and efficiency. Analyse evidence independently, determining fair outcomes and appropriate compensation where needed. Craft clear and concise resp...

a month ago seen See more...

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