LNER jobs

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CUSTOMER SOLUTIONS REPRESENTATIVE

Have a genuine passion for customer service and be experienced in striving to provide customers with a personalised and memorable service. Have excellent written and verbal communication skills with the ability to adapt your style...

CompanyLner
AddressNewcastle upon Tyne, Tyne and Wear
CategoryCustomer Service
Salary£22,400 - £23,750 a year
Job typePermanent | Full-time
Date Posted 3 weeks ago See detail

Customer Solutions Representative

Lner

Newcastle upon Tyne, Tyne and Wear

£22,400 - £23,750 a year

Have a genuine passion for customer service and be experienced in striving to provide customers with a personalised and memorable service. Have excellent written and verbal communication skills with the ability to adapt your style...

Customer Information Controller – York

Lner

York, North Yorkshire

£35,730 plus 10% shift allowance

Providing advice and support to all customer-facing employees regarding service provision to meet the reasonable needs of the passenger. When things go wrong, minimise the effect on our customers through the provision of informati...

Brand Partnerships Executive

Lner

London

£30,000 - £34,689

Support the Brand Partnerships Manager to deliver key partnerships in line with our Brand Partnerships strategy and plan. Creating marketing materials and brand assets, leading on partner campaigns from ideation through to complet...

Customer Experience Host- Edinburgh Full Time & Part Time

Lner

City of Edinburgh, Scotland

£25,650 a year

Plenty of customer service experience and strong interpersonal skills. A good track record of providing customers with a personalised and memorable service as well as a genuine passion for helping customers. The ability to communi...

Digital Engagement Manager (12 months)

Lner

London, England

From £46,000 a year

Continue to deliver the communications plan internally to communicate the Digital and Innovation Department's vision and plans throughout the year and gain buy in, utilising existing comms channels as well as setting up other sess...

Customer Experience Duty Manager - Edinburgh

Lner

City of Edinburgh, Scotland

£40,000 - £41,750 a year

Be able to demonstrate coaching capabilities that develop team competence and professionalism. Proactively, build relationships to support the delivery of continuous business improvement. Develop a collaborative approach to drive...

Customer Experience Duty Manager - Edinburgh

Lner

Edinburgh, City of Edinburgh

£40,000 - £41,750 a year

Be able to demonstrate coaching capabilities that develop team competence and professionalism. Proactively, build relationships to support the delivery of continuous business improvement. Develop a collaborative approach to drive...

Duty Customer Experience Manager

Lner

York, Lancashire

£38,220 - £43,096 a year

Working in our busy Control Centre, you'll be responsible for the real-time provision of customer information, specifically translating operational information into useful messages for our customers and frontline teams. You will b...