Manager Customer Experience jobs

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CUSTOMER EXPERIENCE TRANSFORMATION MANAGER

This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our Customer Experience strategies worldwide. If you are a strategic thinker with a passion for Customer Experience and a pr...

CompanyEfinancialcareers
AddressWest Midlands, England
CategoryAdvertising & Marketing
SalaryCompetitive salary
Job typePermanent, full-time
Date Posted 5 days ago See detail

Customer Experience Transformation Manager

Efinancialcareers

West Midlands, England

Competitive salary

This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our Customer Experience strategies worldwide. If you are a strategic thinker with a passion for Customer Experience and a pr...

Customer Experience Manager

Sword

Aberdeenshire, Scotland

not provided

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to...

Customer Experience Transformation Manager

Venn Group

West Midlands, England

Competitive salary

Lead the Global Design and Implementation of the Net Promoter System: Guide the global CX community with your expertise in research and data analysis. Standardise Customer Relationship Metrics: Develop and enforce a unified set of...

Customer Experience Manager

The Scouts Association

London, England

£31,716 per annum

Prior experience operating as a manager in a Customer Experience focussed environment. Excellent communication and interpersonal skills, with an ability to influence and negotiate with a wide range of audiences, both internal and...

Customer Experience Manager

Reed Business Support

Norfolk, England

£250.00 per day, inc benefits

Our client is seeking extra a Customer Experience and Scheduling Consultant. This role is full time initially until September 2024 but expected to be extended until March 2025. The role would be having 3 direct reports who each ma...

Customer Experience Manager

Reed Business Support

Norfolk, England

£250.00 per day, inc benefits

Our client is seeking extra a Customer Experience and Scheduling Consultant. This role is full time initially until September 2024 but expected to be extended until March 2025. The role would be having 3 direct reports who each ma...

Senior Customer Experience Manager

Barchester Healthcare

Surrey, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

Senior Customer Experience Manager

Barchester Healthcare

Lancashire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

Senior Customer Experience Manager

Barchester Healthcare

West Yorkshire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

Customer Experience Manager

Vermelo Rpo

London, England

Competitive salary

Provide SME knowledge to the business on Customer Experience measures, including NPS and CES. Collaborate with other CX Team colleagues to maintain survey question sets and design new surveys. Produce research briefs and discussio...

Customer Experience Manager

Ccr Recruitment Group

South East

£35,000 - £40,000 per annum, inc benefits

Address and resolve high-level customer complaints. Manage shipping orders, payments, and deliveries. Lead and support a small team. Answer customer queries. Researching products, and spotting trends in customer comments and inter...

Customer Experience Manager

Search

South East

£50,000 per annum, inc benefits

Are you looking for your next opportunity as a Flex Customer Experience Manager within a FTSE 250 Property Investment and Development Company if so this might be the perfect career move for you.An exciting new role has arisen for...

Client Service/Customer Relationship Manager - HVAC experience beneficial

Candidate Source - Team

South East

£60,000 per annum

Strong track record in service management or operations management. Experience managing a team of engineers. Excellent planning and resource allocation skills. Knowledge of the HVAC industry would be beneficial, namely air conditi...

Client Service/Customer Relationship Manager – HVAC experience beneficial

Team

London, England

£60,000/annum

Strong track record in service management or operations management. Experience managing a team of engineers. Excellent planning and resource allocation skills. Knowledge of the HVAC industry would be beneficial, namely air conditi...

Customer Experience/Engagement Manager

Wartsila

Fareham, Hampshire

Develop and implement customer experience management strategies & tools that align with the company's goals and objectives.. Interpret customer feedback, survey results, and other data to identify trends and areas for improvement....

Customer Experience Manager (3-12 months relevant experience required)

Starbucks - Cobra Coffee

Bristol, England

30000.00 GBP Annual

We're a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.What to expect You'll have previous experience...

Customer Experience Manager

Pure Resourcing Solutions

Cambridge, Scottish Borders

£36000 - £40000 per annum

Being the face of the client brand in Cambridge. Supporting and being a direct point of contact for customers. Day to day site management andsystems. Organising and hosting customer events. Assisting with customer queries. Buildi...

Senior Customer Experience Manager

Allison Homes

Fleet House Cygnet Road, Hampton Peterborough, PE7 8FD

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

Customer Experience Manager (3-12 months relevant experience required)

Starbucks - Cobra Coffee

Bristol, England

£30,000

We're a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.What to expect You'll have previous experience...

Customer Service Manager (1 year relevant experience required)

Starbucks - Cobra Coffee

Kent, England

12.74 GBP Hourly

We have an exciting opportunity for you to join our team as an Assistant Store Manager, working with the Shift Supervisors you'll take the lead of the shift, working with your team of baristas to create the Starbucks Experience fo...

Customer Service Manager (1 year relevant experience required)

Starbucks - Cobra Coffee

Gloucestershire, England

12.74 GBP Hourly

We have an exciting opportunity for you to join our team as an Assistant Store Manager, working with the Shift Supervisors you'll take the lead of the shift, working with your team of baristas to create the Starbucks Experience fo...

Customer Service Manager (1 year relevant experience required)

Starbucks - Cobra Coffee

Kent, England

£12.74 Per Hour

We have an exciting opportunity for you to join our team as an Assistant Store Manager, working with the Shift Supervisors you'll take the lead of the shift, working with your team of baristas to create the Starbucks Experience fo...

Customer Service Manager (1 year relevant experience required)

Starbucks - Cobra Coffee

Bradley Stoke, Gloucestershire

£12.74 Per Hour

We have an exciting opportunity for you to join our team as an Assistant Store Manager, working with the Shift Supervisors you'll take the lead of the shift, working with your team of baristas to create the Starbucks Experience fo...

Customer Experience Manager

Tall Grass Recruitment

City of Edinburgh, Scotland

£38,000 - £40,000/annum + Bonus

Manage CRMs in the East Region: Oversee the CRMs in the Edinburgh region, ensuring they are aligned with the company's sales and customer service goals. Re-launch CRM Role: Collaborate with the Managing Director to re-launch the C...

Senior Customer Experience Manager

Barchester Healthcare

Leeds, West Yorkshire

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

Customer Experience Manager / Customer Services Manager

Recorra Limited

London, England

£40,000/annum

Meet Company quality standards for timeliness and accuracy of customer responses. Review and report on team performance against KPIs. Working with Marketing to ensure collateral and service information sheets are up-to-date and re...

Customer Account Manager

Redshore

Walsall, West Midlands

£38,000 - £42,000/annum Pension, Flexitime, Good Holidays

To ensure that customers are receiving responses in a timely and professional manner, maintaining customer satisfaction. To ensure that different teams are working on quotes and Contract Reviews effectively. To escalate issues as...

Engineering Customer Manager AV/VC

Av Jobs

Chertsey, Surrey

£48,000 - £50,000/annum Plus benefits

Ideally with international experience as offices are worldwide due to the nature of the business.You will be an effective leader who has excellent communication skills, both verbal and written.You will focus on best practice and a...

Customer Experience Manager

The Solution Auto

Stockport, Greater Manchester

£31,000 - £35,000/annum £31k Basic - £35k++ OTE

To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and e...

Customer Experience Manager

Atg Entertainment

Torquay, Devon

£30,000 - £35,000/annum DOE

TheTeatroBistro forms part of the building running along the promenade, offering customers and diners a spectacularseaview across the bay. Our expertise and capabilities enable producers and other creatives to bring their visi...