Permanent Contact Centre Manager jobs in Essex, England

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CONTACT CENTRE TEAM MANAGER

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

CompanyMerje Ltd
AddressChelmsford, Essex
CategoryCustomer Service
Salary£31,200 Annual
Job typePermanent
Date Posted 2 months ago See detail

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

Training and Development Specialist - Contact Centre Operations & Complaints

Peabody Trust

Basildon, Essex

Circa £28,000

Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? . Are you able to organize and prioritize workload, assess problems, and evaluate solutions? . Do you have...

Contact Centre Officer

Essex & Kent Police

Chelmsford, Essex

Competitive

Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...

Assistant Business Centre Manager

Bolt-On Recruitment Ltd

Southend-on-Sea, Essex

£30,000/annum

Supporting the Centre Manager to create a successful Business Centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Bus...