Permanent Contact Centre Manager jobs in Essex, England
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CONTACT CENTRE TEAM MANAGER
Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...
Company | Merje Ltd |
---|---|
Address | Chelmsford, Essex |
Category | Customer Service |
Salary | £31,200 Annual |
Job type | Permanent |
Date Posted | 2 months ago See detail |
Contact Centre Team Manager
Merje Ltd
Chelmsford, Essex
£31,200 Annual
Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...
2 months ago seen See more...
- View all Merje Ltd jobs - jobs in Chelmsford
Training and Development Specialist - Contact Centre Operations & Complaints
Peabody Trust
Basildon, Essex
Circa £28,000
Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? . Are you able to organize and prioritize workload, assess problems, and evaluate solutions? . Do you have...
3 days ago seen See more...
- View all Peabody Trust jobs - jobs in Basildon
Contact Centre Officer
Essex & Kent Police
Chelmsford, Essex
Competitive
Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...
2 months ago seen See more...
- View all Essex & Kent Police jobs - jobs in Chelmsford
Assistant Business Centre Manager
Bolt-On Recruitment Ltd
Southend-on-Sea, Essex
£30,000/annum
Supporting the Centre Manager to create a successful Business Centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Bus...
2 months ago seen See more...