Permanent Contact Centre Operator jobs in England

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TRAINING AND DEVELOPMENT SPECIALIST - CONTACT CENTRE OPERATIONS & COMPLAINTS

Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? . Are you able to organize and prioritize workload, assess problems, and evaluate solutions? . Do you have...

CompanyPeabody Trust
AddressBasildon, Essex
CategoryCustomer Service
SalaryCirca £28,000
Job typeFull Time
Date Posted 4 days ago See detail

Training and Development Specialist - Contact Centre Operations & Complaints

Peabody Trust

Basildon, Essex

Circa £28,000

Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? . Are you able to organize and prioritize workload, assess problems, and evaluate solutions? . Do you have...

Roaming Centre Operations Assistant

Newflex

Reading, Berkshire

£27,000/annum

Deliver outstanding service experience to all stakeholders. Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal. Proactively seek feedbac...

Contact Centre Team Leader

Topyorkshire

London, England

£32,000 to £35,000

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

Data Centre Operations Manager

Efinancialcareers

South East

Competitive salary

Your day job will include (but not limited to): Managing and developing teams of DCS engineers, providing both technical and leadership expertise and ensuring highest levels of performance. Our skilled and creative workforce is...

Aftersales Contact Centre Advisor

Bmw Group Retail Careers

Epsom, Surrey

Competitive

You will also handle all customer objections and advise on estimated costs of repairs and work to be undertaken.As part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and ot...

Contact Centre Team Leader Sales

Ccp

Lancashire, England

£30,000 - £42,000 per annum, OTE

Coaching and development of staff. 1-2-1s and documented coaching. Motivation and staff morale. Delivering Team Meetings and group coaching sessions. Achieving daily/weekly/monthly KPIs. Previous experience within a Contact Centre...

Contact Centre Agent (Vouch)

Goodlord

Sheffield, South Yorkshire

£NEG

Vouch is a referencing company with a difference . 2 in 5 people in the UK rent, and we use the latest technology to provide a full reference in a user-friendly way, making it more efficient and less stressful for tenants . At...

Contact Centre Manager

People Solutions Group Limited

West Midlands, England

£36,000 - £38,000 per annum

22 days holiday plus bank holidays increased following 2 years service. Purchased holiday scheme following 2 full years service. Employee discount up to 50%. Health cash plan available. Company Workplace Pension. Free tea and coff...

Contact Centre Team Leader

Hamilton Woods

Buckinghamshire, England

£37,000 per annum

Monitor and manage KPI's. Ensure all areas of work complies with policies, procedures and protocols. Deal effectively and promptly with escalations from the team. Work with the Contact Centre Manager to develop and deliver service...

Contact Centre Team Leader

Reed Talent Solutions

West Midlands, England

£31,000 - £35,000 per annum

To motivate and inspire people to deliver a brilliant and personal service for our customers. To be an exceptional coach by understanding, identifying and driving the behaviours that underpin our key metrics and provide additional...

Contact Centre Manager

Njr Recruitment

Cheshire, England

£35,000 - £40,000 per annum

Managing a team and individual performance to achieve application targets. Monitoring calls for compliance and regulatory purposes. To maximise the performance of the Contact Centre against defined volumes and performance targets...

Resource Planning Team Leader - Contact Centre

Echo

West Midlands, England

£32,000 per annum

Leading and managing a team of Real-Time Analysts to ensure agreed service levels are met. Implementing an effective planning cycle and presenting recommendations. Planning and forecasting our workforce schedule to meet customer d...

Data Centre Operations Manager

Hays Specialist Recruitment Limited

Warrington, Cheshire

Competitive

Previous experience as a Data Centre Manager or Data Centre Operations Manager,. Working knowledge of Data Centre infrastructure, including UPS systems, generators, and critical components,. Awareness of environmental regulations...

Head of Centre Operations

Nfp People Limited

Hertfordshire, England

£55,000 - £60,000 per annum

A strong focus on coaching and a history of employee development. An excellent verbal and written communicator. Confident in using IT in the workplace, particularly Microsoft word, excel and presentations. Experience in managing d...

Roaming Centre Operations Assistant

Newflex

Berkshire, England

£27,000 per annum

Deliver outstanding service experience to all stakeholders. Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal. Proactively seek feedbac...

Contact Centre Team Leader

Reed Business Support

London, England

£32,000 - £35,000 per annum, inc benefits

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

Contact Centre Team Leader

Red Recruitment

Sevenoaks, Kent

£33,000 Annual

Salary: 33,000 per annum plus an achievable bonus of 2,500 paid quarterly. Hours: Monday - Friday, hours between 9am - 5.30pm (37.5 hours per week). Contract Type: Permanent. Location: Sevenoaks. 31 days annual leave, including...

Contact Centre Team Leader

S4 Personnel Ltd

High Wycombe, Buckinghamshire

£25,000 - £26,000 Annual

Ref: 3738 Job Title: Contact Centre Team Leader Salary: 25,000 - 26,000 (with 400 - 600 per calendar month bonus) Location: High Wycombe Hours: 8 hour shift pattern between 7.00 - 19.00 (Monday - Friday) Do you have experience...

Team Manager Contact Centre

At Management

Leicester, Leicestershire

£30,000 Annual

Lead a team of agents to meet and exceed business objectives, ensuring that key financial, operational, and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against a...

Customer Service Advisor - Helpdesk / Contact Centre

Local Pensions Partnership

Lancashire, England

£22,900 per annum

If so, we want to talk to youA glance at the role: We have the opportunity for a Customer Service Advisor to come and join us working on our Pensions Helpdesk, starting on 5th August 2024. You will join a friendly, welcoming, and...

Customer Service Advisor Contact Centre

The Best Connection - Swindon

Wiltshire, England

11.44 GBP Hourly + Employee Incentives, Overtime Available.

Multiple Full Customer Service Advisors wanted- Temporaryto Permanent position.The Best Connectionare hiring Inbound part time Customer Service Advisorsto work for our client, a housing associationbased in Chippenham. This is a te...

Contact Centre Advisor

Metro Bank

Somerset, England

£23,760

What you will do: Provide fantastic service and support to our customers over the phone and via Live Chat Be a representative of the Metro Bank brand and its culture Advise our customers on all types of queries such as: bala...

Head of Customer Contact Centre

Bernicia

Ashington, Northumberland

£68,344

Were looking for an exceptional, talented customer centric leader who is results driven with the right skills, qualities and proven track record to achieve a high-quality customer experience across all digital and telephony chann...

Contact Centre Team Leader Sales

Ccp

Chorley, Lancashire

£30,000 - £42,000 Annual

Coaching and development of staff. 1-2-1s and documented coaching. Motivation and staff morale. Delivering Team Meetings and group coaching sessions. Achieving daily/weekly/monthly KPIs. Previous experience within a Contact Centre...

Contact Centre Agent

Reed Business Support

London, England

£26,000 - £28,000 per annum, inc benefits

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

Aftersales Contact Centre Advisor

Bmw Careers

Banstead, Surrey

You will also handle all customer objections and advise on estimated costs of repairs and work to be undertaken.As part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and ot...

Town Centre Cleansing Team Street Cleansing Operative

Rotherham Metropolitan Borough Council

Rotherham, South Yorkshire

£23,267 a year

Directorate: Regeneration & EnvironmentStart Date: July 2024Permanent, Full time, 37 hours per week (on a rota basis), Monday to FridayBased at Bailey House Rotherham Town Centre or other neighbouring services depots as and when r...

Internal Cleaning Operative - Trafford Centre

Savills Management Resources

Lancashire, England

Competitive salary

You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility meets the highest possible standards of cleanliness and safety. Ensure good knowledge of all f...

External Cleaning Operative - Waste - The Trafford Centre

Savills Management Resources

Lancashire, England

Competitive salary

You have a clear vision for the application of World Class Service in all endeavours. You lead by example, uplifting the team, and instil a passion for excellence in delivering customer service. World Class Service not only relate...

Contact Centre Team Leader

Red Recruitment

Kent, England

Salary: 33,000 per annum plus an achievable bonus of 2,500 paid quarterly. Hours: Monday - Friday, hours between 9am - 5.30pm (37.5 hours per week). Contract Type: Permanent. Location: Sevenoaks. 31 days annual leave, including...