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CUSTOMER CARE OPERATIONS MANAGER

Managing the department team effectively, including setting clear standards in the workplace, monitoring performance and coaching and training of all team members to ensure employees achieve company KPIs and maintain NHBC Customer...

CompanyTsr Recruitment Limited
AddressLeeds, West Yorkshire
CategoryBanking
Salary£40,000 - £45,000/annum
Job typePermanent
Date Posted a month ago See detail

Customer Care Operations Manager

Tsr Recruitment Limited

Leeds, West Yorkshire

£40,000 - £45,000/annum

Managing the department team effectively, including setting clear standards in the workplace, monitoring performance and coaching and training of all team members to ensure employees achieve company KPIs and maintain NHBC Customer...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

Digital Customer Experience Design Manager

Corecruitment

Doha, Doha Province, Qatar

£4.3k - 6k per month + family package, plus benefits

Minimum 8 years of job-related experience. Min.Bachelors Degree or Equivalent. Proven experience in managing enterprise-level projects.. Previous experience of managing & implementing major projects across the airlines digita...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

Senior Customer Experience Manager

Ad Warrior

Peterborough, Cambridgeshire

£50k - 60k per year

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

Customer Performance Manager

Morgan Sindall Property Services

London, England

£30,000 - £35,000 Annual

26 Days Holiday & Bank Hols. Enhanced Pension Plan. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more). Life Assurance & Accident Cover. Share Save. Enhanced Maternity & Paternity Pay. Work Perks Discounts...

Account Run Lead (Customer Experience Manager)

Dxc Technology

Aldershot, Hampshire

Competitive Salary + Benefits

KPI / SLA targets. Contractual deliverables, obligations, and cost of service (in line with Plan of Record (PoR). Year on Year cost reduction through continuous delivery improvements, efficiency and innovation aligned to the Accou...

Customer Service Manager - Finance

Brook Street Uk

United Kingdom

26000.00 GBP Annual

Brook Street are working with a highly reputable accounting firm who are on the search for a fantastic Customer Service Manager to be based in their own office in St. Asaph. This is a standalone role with regular communication wit...

Customer Service Account Manager

Duval Associates

Newcastle upon Tyne, Tyne and Wear

£25,000 - £28,000/annum

Dealing with correspondence, phone calls and queries, email and more. Customer service to provide for customers and existing accounts and work with Customer Service team in China and in Europe. Responsible for handling all orders...

Customer Service Manager

Total Staff Services

Bournemouth, Dorset

Competitive

Lead and manage a team of Customer Service representatives to ensure the highest level of service delivery to our residents. Act as the primary point of contact for residents, addressing any inquiries, concerns, or complaints prom...

Customer Service Support Manager

Biffa Ltd

Buckinghamshire, England

£34,000 per annum, OTE

Aylesbury (Flexible approach to occasional travel). Permanent Role. 37.5 hours per week . Competitive salary . Career development, training and coaching - because if you don't grow, we don't grow. 24 days holiday a year plus Bank...

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

Customer Service and Account Manager

Alexander Knight

Essex, England

£26,000 - £28,000 per annum

Client Communication: Answer incoming calls and emails promptly, ensuring client inquiries and issues are addressed with the highest level of professionalism. Relationship Management: Develop and maintain robust relationships with...

Customer Success Manager

Enable Recruitment

Avon, England

£30,000 per annum

Basic salary up to 30,000. Annual Bonus. Hybrid/Remote working in Bristol. Act as the point of contact for clients. Gain an in-depth understanding of the services to become a trusted advisor. Provide training sessions to clients....

Customer Service Manager

Total Staff Services

Bournemouth, Dorset

£27,000 - £29,000/annum

Lead and manage a team of Customer Service representatives to ensure the highest level of service delivery to our residents. Act as the primary point of contact for residents, addressing any inquiries, concerns, or complaints prom...

Customer Service Manager

Cw Recruitment

Bradford, West Yorkshire

£37,000 to £39,000 per year

To manage and lead the seamless integration of newly acquired practices into the recall system, inbound and communications process, ensuring brand protection at all times. Pro-actively collate, analyse and report all data proble...

Customer Service Manager

Cw Recruitment

Bradford, West Yorkshire

£37,000 to £39,000 per year

To manage and lead the seamless integration of newly acquired practices into the recall system, inbound and communications process, ensuring brand protection at all times. Pro-actively collate, analyse and report all data proble...

Customer Journey Manager

Gibson Hollyhomes

United Kingdom

40000.00 - 46000.00 GBP Annual

Develop Customer Journey maps to document to full customer experience. Be responsible for the end-to-end Customer Journey. Identify key touch points in the customer lifecycle. Create smarter customer friendly solutions to improve...

Customer Collections Manager

Adaptable Recruitment

Merseyside, England

Salary 35,000 - 45,000 DOE. Full-time, Permanent. Hybrid working pattern - 3 days at home and 2 in office. 25days holiday plus BHs. Holiday buy & sell scheme. Perk box. Review the delivery of collections, ensuring risk managemen...

Customer Service Manager

B & M

Location: Penzance

Drive your team to deliver personable, polite and prompt service in the checkout area. Act as a role model, displayingexceptional service to our customers. Be highly visible and approachable to customers and your colleagues. Coac...

Customer Success Manager

Reed Business Support

Tyne And Wear

£35,000 - £45,000 per annum, inc benefits

Retaining, growing and managing enterprise level accounts. Build and maintain strong relationships with customers, acting as a trusted advisor and primary point of contact. Ensure that every Customer has a strategic plan aligned w...

Customer Account Manager | Just Recruitment Group

Just Recruitment Group

Essex, England

Job Title: Customer Account ManagerEmployer: Location: Essex, United KingdomSalary:Employment Type: PermanentReference Number: 23643_221651053Job Details:Just Recruitment is delighted to support a growing organisation based in Ea...

Customer Relations Manager

Care Uk Residential

Aberdeenshire, Scotland

Competitive salary

Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee. Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR. Effectively communicate...

Customer Administration Manager

Red Recruitment

Bristol, England

Competitive

Salary: 35,000 per annum. Hours: 35 hours per weekMonday - Friday, shifts between 8am - 6pm, 1 in 4 Saturdays, 8am - 1pm (Saturday shift is paid time and a half). Contract Type: Permanent. Location: Broad Quay House, Bristol City...

Customer Success Manager

Enroly

Remote

£38,000 - £45,000 per annum, DOE

Client Onboarding: Offer an amazing onboarding experience for new clients. Customer Management: Build trust with clients and develop strong relationships. Provide existing customers with a voice, support, guidance and knowledge to...

Customer Service Manager

Nigel Wright Group

South Yorkshire, England

£35,000 - £38,000 per annum

Deal with customer orders ensuring promptly dealt with and follow up documents providedin a timely manner. Deal with requests for data sheets and other related information. Be aware of payment terms and performance of customers t...

Customer Data Platform Manager

Harnham - Data & Analytics Recruitment

Lancashire, England

£55,000 - £65,000 per annum

Collaborating with the wider CRM and Analytics team on programme planning. Act as a Tealium SME for the business, delivering high quality automated programmes. Support the wider team with Tealium and how it can be best optimised....

Customer Services Operations Manager- Belfast

Serco

Belfast, County Antrim

Competitive

Competitive salary. An autonomous and supportive culture. The chance to make a positive difference to public sector services. A company passionate about diversity and inclusion....

Manager, Customer & Product Policy Compliance, Customer & Product Risk Specialist

Lloyds Banking Group

Leeds, West Yorkshire

Competitive

Act as one of the Groups specialist Conduct & Compliance Risk managers building strong relationships with internal partners. Ensure risks are measured, monitored, controlled, and reported on a timely basis and consistently across...

Manager, DISP & Rectifications Compliance, Customer & Product Risk Specialist

Lloyds Banking Group

Leeds, West Yorkshire

Competitive

Act as one of the Groups specialist Conduct & Compliance Risk managers and represent the organisation, building relationships with external partners, in particular regulators and other governing bodies. Ensure risks are measured,...