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ICT SERVICE DELIVERY ANALYST

Oversee the timely resolution of ICT incidents and service requests, ensuring that they are appropriately logged, categorised, prioritised and escalated as required. Oversee and delegate workloads inspiring the team to achieve cha...

CompanySouth Wales Police
AddressMid Glamorgan
CategoryIT
Salary£33,915 - £39,036 per annum
Job typePermanent, full-time
Date Posted 6 days ago See detail

ICT Service Delivery Analyst

South Wales Police

Mid Glamorgan

£33,915 - £39,036 per annum

Oversee the timely resolution of ICT incidents and service requests, ensuring that they are appropriately logged, categorised, prioritised and escalated as required. Oversee and delegate workloads inspiring the team to achieve cha...

6 days ago seen

Data Services Intermediate Analyst at Citi

Efinancialcareers

County Antrim, Northern Ireland

Competitive salary

Proficiency in team processes, specifically a subject matter expert in maintenance of Global Financial Company Identifiers for securities of interest. Liaise with other operational teams globally such as Risk, Finance to ensure th...

6 days ago seen See more...

Service Desk Analyst – Exeter – £20,000 – £25,000

Opus Rs

Exeter, Devon

£20000 - £25000 per annum

Active Directory. SCCM. M365. Salary up to 25,000. Annual bonus. Solid pension. Share scheme. Various healthcare benefits. And more....

7 days ago seen See more...

Service Desk Analyst

Proactive Appointments

London, England

£40,000 - £42,000/annum

Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations. Efficiently log, prioritise, and monitor all incidents and serv...

a week ago seen See more...

IT Service Desk Analyst

Greencore

Chesterfield, Derbyshire

Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our busi...

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IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

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Service Request Analyst

Telent Technology Services Limited

Surrey, England

End-to-end ownership of all Service Requests and any fulfilment activities. Identify and understand the requirements and engage with internal departments, customers and 3rd parties as applicable. Effective communication to interna...

a week ago seen See more...

Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

a week ago seen See more...

Service Desk Analyst

Tvs Scs

Leicester, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

a week ago seen See more...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

a week ago seen See more...

It Service Desk Analyst

Blues Point

Ibstock, Leicestershire

£24,000 - £27,000/annum

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

a week ago seen See more...

Service Desk Analyst

Michael Page Technology

Lancashire, England

GBP27k - GBP30k per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

a week ago seen See more...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

a week ago seen See more...

Service Desk Analyst

Michael Page Technology

Dalkeith, Midlothian

25000.00 - 28000.00 GBP Annual + Additional Benefits

You will prioritise and log end user issues and queries. Troubleshooting desktop, laptop and server issues.. Maintenance and installation of PCs and printers. Advising internal staff members with regards to their IT related issues...

a week ago seen See more...

Service Delivery Analyst

Senitor Associates Ltd

Sheffield, South Yorkshire

£26,000 - £29,000/annum

Provide a single, central point of contact for all users of IT services, handling all incidents, problems, queries and requests primarily via our telephone channel (as well as our self-service portal and email channel). Provide ef...

a week ago seen See more...

2nd Line Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

a week ago seen See more...

Service Desk Analyst

Reed Technology

Newcastle upon Tyne, Tyne and Wear

£24,000/annum

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

a week ago seen See more...

Service Desk Analyst

Modern Networks Ltd

Hitchin, Hertfordshire

£22,318 - £24,139/annum

Youre a great communicator youll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that arent afraid to pick up phone (even when theyre frustrated!) a...

a week ago seen See more...

It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

a week ago seen See more...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

2 weeks ago seen See more...

Service Analyst

Experis It

Telford, Shropshire

Competitive

Support the Service Delivery Manager with internal/external Service Reviews and CPRF meetings; input to attribution arbitration and SLA Service Overview Document reviews.Ensure management of Incidents & Problems, including early t...

a month ago seen See more...

Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

2 weeks ago seen See more...

Manage Service Analyst

Fpsg

East Lothian, Scotland

Support the internal software. Facilitating communication between data centres and customers. Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective co...

a month ago seen See more...

Technical Services Analyst

Data Careers Ltd

Luton, Bedfordshire

£38,000 - £42,000/annum Comprehensive range of Employee Benefits

To respond to tickets, investigate, diagnose and resolve infrastructure alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Prov...

a month ago seen See more...

Trade Services Analyst

Efinancialcareers

South Glamorgan

Competitive salary

Making sure completion of daily trade retained services / tasks for all asset types are managed effectively and are in line with market and regulatory deadlines. Being proactive in working with LGIM stakeholders, Outsource Provide...

a month ago seen

Trade Services Analyst

Efinancialcareers

South Glamorgan

Competitive salary

Making sure completion of daily trade retained services / tasks for all asset types are managed effectively and are in line with market and regulatory deadlines. Being proactive in working with LGIM stakeholders, Outsource Provide...

2 months ago seen See more...

Services Analyst

Admin And Secretarial

Chichester, West Sussex

£ 22000 - £ 24000 / Year

Opportunities for career progression. Friendly and dynamic work environment. Hybrid working - Flexibility to work from the office or a combination of office and home. Well-being plan. Located within commuting distance of Chicheste...

2 months ago seen See more...

Services Analyst

Adecco

West Sussex, England

£22,000 - £24,000 per annum

Opportunities for career progression. Friendly and dynamic work environment. Hybrid working - Flexibility to work from the office or a combination of office and home. Well-being plan. Located within commuting distance of Chicheste...

2 months ago seen See more...

Client Services Analyst

Efinancialcareers

County Antrim, Northern Ireland

Competitive salary

Manage a portfolio of high-profile global clients across various financial products. Oversee trade lifecycle, cash and collateral, static and FX processing. Conduct regular client service reviews and ensure timely resolution of qu...

2 months ago seen See more...

Senior Service Analyst (Manufacturing)

Khr - Recruitment Specialists

Maidstone, Kent

On Application

Role: Senior Service Analyst Location: Maidstone, Kent Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)Our client, a leading international manufacturer, is currently recruiting an...

2 months ago seen See more...

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