Senior Service Desk Analyst jobs in Birmingham, West Midlands
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IT SERVICE DESK ANALYST
Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...
| Company | In Technology Group |
|---|---|
| Address | Birmingham, West Midlands |
| Category | Customer Service |
| Salary | £30,000 - £33,000/annum Excellent benefits |
| Job type | Permanent |
| Date Posted | 6 days ago See detail |
IT Service Desk Analyst
In Technology Group
Birmingham, West Midlands
£30,000 - £33,000/annum Excellent benefits
Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...
6 days ago seen See more...
- View all - jobs in Birmingham
Service Desk Analyst
Glide.uk
Birmingham, West Midlands
£24,500 a year
Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...
2 weeks ago seen See more...
- View all Glide.uk jobs - jobs in Birmingham
IT Service Desk Analyst
Jumar Solutions
Birmingham, West Midlands
£200/day
Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...
3 weeks ago seen See more...
- View all Jumar Solutions jobs - jobs in Birmingham
IT Service Desk Analyst
West Brom
West Bromwich, West Midlands
£24,500 a year
Perform and undertake all aspects of support service (telephone calls, voicemails, call backs, email etc.) to ensure the successful resolution of issues.. Handling incoming calls and undertaking any relevant issue investigation en...
2 months ago seen See more...
- View all West Brom jobs - jobs in West Bromwich
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