Service Delivery Analyst jobs in Glasgow, Scotland

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SERVICE DELIVERY ANALYST

Manage operational escalations (incidents, requests) from Transmission customers through to their conclusion. Conduct trend analysis to identify root cause and implement improvement actions to mitigate issues moving forward. Provi...

CompanySse
AddressGlasgow, Glasgow City
CategoryAdministrative
Salary£44,195 - £50,611 a year
Job type- Permanent, Full-time
Date Posted 2 months ago See detail

Service Delivery Analyst

Sse

Glasgow, Glasgow City

£44,195 - £50,611 a year

Manage operational escalations (incidents, requests) from Transmission customers through to their conclusion. Conduct trend analysis to identify root cause and implement improvement actions to mitigate issues moving forward. Provi...

Service Delivery Analyst

Sse

Glasgow, Glasgow City

£44195 - £50611 per annum

Following our commitment to invest 20.5 billion in low carbon projects over the next 5 years, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusi...

Service Delivery Analyst

Sse

Glasgow, Glasgow City

£44,195 to £50,611 per year

Following our commitment to invest 20.5 billion in low carbon projects over the next 5 years, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusi...

Service Desk Analyst

University Of Glasgow

Glasgow, Scotland

£22,681 - £25,138 a year

Ensure that the Service Desk provides a friendly, responsive, professional, and efficient customer-focused service. Support the Senior Service Desk Analysts. Develop relationships with all key Estates Stakeholders in managing enqu...

Live Service Desk Analyst (UKSV)

Cabinet Office

Glasgow, Scotland

£27,750 - £29,000 a year

Handling and resolving Live Service requests via the workflow management system within time frames governed by our Service Level Agreements (SLAs). Working closely with the UKSV Helpdesk, ensuring that all information required fo...

IT Service Desk Analyst - 12 Month FTC

Ashurst Llp

Glasgow, Scotland

Full-time, Fixed term contract

Understand the IT requirements of the local business and act accordingly to ensure these requirements are met in a timely and structured way, following escalation processes to ensure a consistent and professional service. Contribu...