Service Desk Agent jobs in Wales

Now available 14 results are consistent

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2ND LINE IT SERVICE DESK TECHNICIAN

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CompanySwansea University
AddressSwansea, Wales
CategoryCustomer Service
Salary£25,138 to £27,979 per annum
Job typePermanent
Date Posted 5 days ago See detail

2nd Line IT Service Desk Technician

Swansea University

Swansea, Wales

£25,138 to £27,979 per annum

...

2nd Line IT Service Desk Technician

Swansea University - Digital Services

Swansea, Wales

£25,138 to £27,979 per annum

The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our reward and benefits, and ways of working enable those who j...

Service Desk Analyst

Digital Health And Care Wales

Cardiff, Wales

£25,524 - £28,010/annum

Providing dedicated customer service to users across NHS Wales, ensuring they receive timely and effective technical support. Engaging with users via phone and email, utilizing your excellent communication skills to troubleshoot a...

Senior Service Desk Analyst

Jumar Solutions

Cardiff, Wales

£0 - £130/day

Senior Service Desk AnalystOn-site to begin with (Cardiff) - Then into a more Hybrid role130 P/D Inside IR356 months, scope to extendThe role:Providing second line specialist support and technical advice to users, IT Managers a...

Service Desk Analyst

Hays Technology

Cardiff, Wales

£22,000 - £25,000/annum Up to £25,000 DOE

Experience of working in 1st / 2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and conta...

Customer Service Agent

Candidate Source

Newport, Wales

£150/day

Manage inbound calls to discuss any question or queries relating to help to buy loans and then updating the system with any notes from the call. Having great quality conversations with customers to prevent avoidable events and com...

Customer Service Agent - hybrid

Candidate Source

Cardiff, Wales

£150/day

Manage inbound calls to discuss any question or queries relating to help to buy loans and updating the system with any notes from the call. Having great quality conversations to prevent avoidable events and complaint. Spotting pot...

Customer Service Agent

Vacancy Filler

Cardiff, Wales

£25,351.93 per year

but youll need all of your Customer Service know-how, administration skill and most importantly your calm, can-do attitude (along with a Full UK or EU Driving Licence, of course!) 24/7 GP service, mental health support and phys...

Customer Service Agent

Recruitment Fox Ltd

Cardiff, Wales

£22,500 - £24,000/annum

Administer all inbound requests, including calls, online messages, and postal queries. Process administrative queries across their product suite, ensuring accuracy and compliance. Be an expert in their in-house direct debit manag...

Service Desk Lead

Sanderson Recruitment Plc

Chatham, Caerphilly

30000.00 - 40000.00 GBP Annual

Leading a team in a Service Desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runb...

Service Desk Support

Hiring People

Penmaenmawr, Conwy

£24k - 30k per year

Efficiently log and track service calls, ensuring timely resolution and client satisfaction. Coordinate with contractors to schedule and oversee service tasks, maintaining quality standards and adherence to deadlines. Produce regu...

Service Desk Analyst

Valleys To Coast Housing

Bridgend, Wales

£27,144 per year

37 hours per weekWe are currently recruiting for a Service Desk Analyst to help us ensure we have the IT infrastructure, hardware and support we need to deliver a great service to colleagues, working closely with the team and supp...

Service Desk Administrator

Henry Schein

Cardiff, Wales

Scheduling internal and field resources on the Field service system Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organisations key services for which support is being...

IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...