Service Desk Agent jobs in Wales

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SERVICE DESK ANALYST

Experience of working in 1st / 2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and conta...

CompanyHays Technology
AddressCardiff, Wales
CategoryCustomer Service
Salary£22,000 - £25,000/annum Up to £25,000 DOE
Job typePermanent
Date Posted just now See detail

Service Desk Analyst New

Hays Technology

Cardiff, Wales

£22,000 - £25,000/annum Up to £25,000 DOE

Experience of working in 1st / 2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and conta...

Customer Service Agent New

Candidate Source

Newport, Wales

£150/day

Manage inbound calls to discuss any question or queries relating to help to buy loans and then updating the system with any notes from the call. Having great quality conversations with customers to prevent avoidable events and com...

Customer Service Agent - hybrid

Candidate Source

Cardiff, Wales

£150/day

Manage inbound calls to discuss any question or queries relating to help to buy loans and updating the system with any notes from the call. Having great quality conversations to prevent avoidable events and complaint. Spotting pot...

Customer Service Agent

Vacancy Filler

Cardiff, Wales

£25,351.93 per year

but youll need all of your Customer Service know-how, administration skill and most importantly your calm, can-do attitude (along with a Full UK or EU Driving Licence, of course!) 24/7 GP service, mental health support and phys...

Customer Service Agent

Recruitment Fox Ltd

Cardiff, Wales

£22,500 - £24,000/annum

Administer all inbound requests, including calls, online messages, and postal queries. Process administrative queries across their product suite, ensuring accuracy and compliance. Be an expert in their in-house direct debit manag...

Service Desk Lead

Sanderson Recruitment Plc

Chatham, Caerphilly

30000.00 - 40000.00 GBP Annual

Leading a team in a Service Desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runb...

Service Desk Support

Hiring People

Penmaenmawr, Conwy

£24k - 30k per year

Efficiently log and track service calls, ensuring timely resolution and client satisfaction. Coordinate with contractors to schedule and oversee service tasks, maintaining quality standards and adherence to deadlines. Produce regu...

Service Desk Analyst

Valleys To Coast Housing

Bridgend, Wales

£27,144 per year

37 hours per weekWe are currently recruiting for a Service Desk Analyst to help us ensure we have the IT infrastructure, hardware and support we need to deliver a great service to colleagues, working closely with the team and supp...

Service Desk Administrator

Henry Schein

Cardiff, Wales

Scheduling internal and field resources on the Field service system Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organisations key services for which support is being...

IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

Customer Service Agent

Net Recruit

Cardiff, Wales

£28,000 a year

Acting as a key point of contact and the first touch point for customers to handle their queries. Using a plethora of channels available to support customer needs, including via the phone, email and online chat. Proactively seekin...

Service Agent

Topyorkshire

Cardiff, Wales

£23,504

A ? great ? starting salary of ? 23,504 rising to 24,064 after 9 months of being here, plus incentives and bonuses. Huge ? discounts of EE & BT products including your Mobile and Broadband - saving you ? hundreds ? of ? pounds...