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Service Desk Consultant jobs in West Midlands, England

Now available 16 results are consistent

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IT SERVICE DESK TECHNICAL SUPPORT ANALYST

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

CompanyUniversity Of Birmingham - It Services
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary5
Job typeFull Time
Date Posted 2 weeks ago See detail

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

2 weeks ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

3 weeks ago seen See more...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

3 weeks ago seen See more...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

4 weeks ago seen See more...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

4 weeks ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

4 weeks ago seen See more...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

4 weeks ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

4 weeks ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

a month ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

a month ago seen See more...

Service Consultant

Talentspa Recuitment

Solihull, West Midlands

£30,000 to £45,000 per annum

There is plenty to go at, with over 500 cars on average per month coming through the doors!Hours of Work: Full-Time, Mon - Fri: 08:00 - 17:30, Sat: 08:30 - 13:00 (Rota)Service Consultant Requirements:* Strong sales skills with a p...

2 months ago seen See more...

Cruise Customer Service Consultant

Succeed Recruitment Solutions

West Midlands, England

A fully homebased role - all equipment is provided. A salary up up to 25,000 plus incentives. Working hours between 9am - 6pm. Saturdays on a rota basis and Sundays during May - Sep only. Fantastic cruise and travel discounts for...

2 months ago seen See more...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

2 months ago seen See more...

Service Transition Analyst / Manager / Consultant

Akkodis

West Midlands, England

£500.00 - £650.00 per day

Strong Service Transition. ITIL Certified. Experience on a Datacentre / Cloud / Azure Exit / Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing. Defining Criteria for Midrange, Azure,...

4 weeks ago seen See more...

Recruitment Consultant, Business Services

Tmr Group Ltd

West Midlands, England

£26,000 - £30,000 per annum

Advising and placing Administration, Customer Service and Operations candidates. Engaging with our current client base offering suitably candidates. Providing consultative advice to clients regarding vacancies and candidates avail...

4 weeks ago seen See more...

Interim Service Charge Consultant

Robertson Bell

West Midlands, England

£300.00 - £350.00 per day

Review current Service Charge processes. Make recommendations for changes and process improvements. Complete Service Charge statements for 23-24 so that the organisation can move from fixed to variable Service Charges. Liaise with...

a month ago seen See more...

What should I search to find Service Desk Consultant jobs in West Midlands?

People who searched for Service Desk Consultant jobs in West Midlands also searched for Assistant Service Manager, Customer Services, Customer Service Associate, It Customer Service, Customer Service Assistant, Customer Service Executive, Banking Customer Service, Inbound Customer Service, Senior Services Manager, Customer Service Consultant, Client Services Manager, Services Support Manager, Technical Services Manager, Food Service Manager, Senior Service Engineer, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands

Manager, Customer Service Agent, Customer Service Associate, Customer Service Officer, Head Of Engineering, Inbound Customer Service, Customer Services Advisor, Vehicle Technician, Assistant Operations Manager, National Sales Manager, It Security, Service Technician, Call Centre Agent, Customer Service Representative, Customer Service Team Leader,

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