Service Desk Lead jobs in Wales

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SERVICE DESK LEAD

Leading a team in a Service Desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runb...

CompanySanderson Recruitment Plc
AddressChatham, Caerphilly
CategoryCustomer Service
Salary30000.00 - 40000.00 GBP Annual
Job typeFull Time
Date Posted 4 weeks ago See detail

Service Desk Lead

Sanderson Recruitment Plc

Chatham, Caerphilly

30000.00 - 40000.00 GBP Annual

Leading a team in a Service Desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runb...

Senior Service Desk Analyst

Jumar Solutions

Cardiff, Wales

£0 - £130/day

Senior Service Desk AnalystOn-site to begin with (Cardiff) - Then into a more Hybrid role130 P/D Inside IR356 months, scope to extendThe role:Providing second line specialist support and technical advice to users, IT Managers a...

Service Desk Analyst

Hays Technology

Cardiff, Wales

£22,000 - £25,000/annum Up to £25,000 DOE

Experience of working in 1st / 2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and conta...

Service Desk Support

Hiring People

Penmaenmawr, Conwy

£24k - 30k per year

Efficiently log and track service calls, ensuring timely resolution and client satisfaction. Coordinate with contractors to schedule and oversee service tasks, maintaining quality standards and adherence to deadlines. Produce regu...

Service Desk Analyst

Valleys To Coast Housing

Bridgend, Wales

£27,144 per year

37 hours per weekWe are currently recruiting for a Service Desk Analyst to help us ensure we have the IT infrastructure, hardware and support we need to deliver a great service to colleagues, working closely with the team and supp...

Service Desk Administrator

Henry Schein

Cardiff, Wales

Scheduling internal and field resources on the Field service system Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organisations key services for which support is being...

IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...