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Service Desk Support Analyst jobs in England

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1ST LINE SERVICE DESK SUPPORT ANALYST - NOTTINGHAM

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

CompanyCloud & Infrastructure
AddressNottingham, Nottinghamshire
CategoryCustomer Service
Job typePermanent
Date Posted 3 days ago See detail

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

3 days ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

3 days ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

3 weeks ago seen See more...

Service Desk Support, Incident Analyst SC Cleared

Sanderson

Hampshire, England

Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who...

4 weeks ago seen See more...

1st Line Support, Service Desk Support Analyst

It Recruitment Solutions

Reigate, Surrey

25000.00 - 27000.00 GBP Annual + Benefits

Windows OS. O365. Active Directory. Desktop Hardware/IP Phones/Printers. Basic Windows Server. Basic Network Infrastructure. Software and Business Applications. 9 day fortnight/4.5 day working week. 25 days holiday with buy/sell o...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support

Concept Resourcing

York, North Yorkshire

£23,000 - £26,000/annum

Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Prov...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support, York

Concept Information Technology

York, Lancashire

€23,000.00 - €26,000.00

Then this may be the role for you:Job Title: First Line Support - Service Desk AnalystMy client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various se...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support

Leidos

Bristol, Bristol

Provide first line customer support in response to incidents and service requests. This support includes technical assistance for issues related to computer systems, software and hardware for company-supported and military specifi...

2 months ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a week ago seen See more...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

a month ago seen See more...

Service Desk Analyst

Venn Group

West Yorkshire, England

£11.44 per hour

Have a confident telephone manner. Have an interest in the IT Sector. Be able to provide first line IT support to users. Escalate issues when they cannot be resolved initially. Document all calls, issues and resolutions received b...

2 weeks ago seen See more...

Service Desk Analyst

Recardo Group Limited

Derbyshire, England

£23,000 - £25,000 per annum

Respond to incoming support requests via phone, email, and ticketing system in a timely and professional manner. Diagnose and troubleshoot basic technical issues related to hardware, software, and network connectivity. Escalate co...

2 weeks ago seen See more...

Service Desk Analyst

Savills

Cambridgeshire, England

Salary negotiable

Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner. Document all user identification information, including name, department, co...

2 weeks ago seen See more...

Service Desk Analyst

Picture More Ltd

Peterborough, Cambridgeshire

24000.00 - 27000.00 GBP Annual

Configuring and troubleshooting support issues. Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner. Document all user identification information, including name, de...

2 weeks ago seen See more...

Senior Service Desk Analyst

Technical Placements Ltd

Maidstone, Kent

Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities. Collaborate with service analysts across all GIS functions to...

2 weeks ago seen See more...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

2 weeks ago seen See more...

Technical Service Desk Analyst

Global Technology Solutions Ltd

Avon, England

We have an exciting opportunity for a Technical Service Desk Analyst to join a well established organisation in Bristol on a permanent basis. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence...

2 weeks ago seen See more...

Service Desk Analyst

Liberty Group

Merseyside, England

£26,000 - £28,000 per annum

Pension scheme. 23 days Annual Leave, plus Bank Holidays. Cycle to work Scheme. Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher. YuLife, inclu...

2 weeks ago seen See more...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Ltd

South East

Competitive salary

Fielding Service Desks calls, and either solving problems upon first contact or referring advanced problems and requests to the appropriate team member. Tracking customer calls and recording detailed and accurate information. Moni...

2 weeks ago seen See more...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit an experienced and proactive Service Desk Analyst to join one of our prestigious, Global Law Firm clients on a permanent basis at their London office. The Service Desk Analyst will be respons...

2 weeks ago seen See more...

IT Service Desk Analyst

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

2 weeks ago seen See more...

Service Desk Analyst

Jam Recruitment

Havant, Hampshire

£25 - £30 per hour + Negotiable, Inside IR35 per hour

Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correctly prioritised and categorised. Ensuring that the Service Desk management tool...

2 weeks ago seen See more...

Service Desk Analyst - Fintech

Venn Group

South East

£200.00 - £250.00 per day

This exciting positionwill play a crucial role in providing technical support to the firms internal staff, ensuring the smooth operation of our IT systems and services, assisting with the installation, configuration, and maintena...

2 weeks ago seen See more...

Service Desk Analyst

Gold Group Ltd

Hampshire, England

Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correc...

2 weeks ago seen See more...

Service Desk Analyst

Senitor Associates

Cheshire, England

Salary negotiable

2-4 years of experience in a Service Desk / Support role. Extensive experience with Office 365 and creating new users. Experience with Azure and enrolling InTune users. Experience setting up OS into new hardware. Excellent communi...

2 weeks ago seen See more...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

2 weeks ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

2 weeks ago seen See more...

Service Desk Analyst 24x7 (Inside IR35)

La International

Havant, Hampshire

£25 - £30 per hour

Our Client are looking for a Service Desk Analyst to work on full time onsite on a busy 24x7 Service Desk. It will be 12 hour shifts, including nights, working on a rota system.Relevant expertise includes:- Experience working on a...

2 weeks ago seen See more...

IT Service Support Analyst – 6 Months FTC

Affinity Water

Hatfield, South Yorkshire

Morning checks of critical systems, answering calls & logging Incidents and Service Requests using Service Now ITSM tool. Ensuring that all triaged incidents are accurate and has met the standards set for incident logging. Providi...

2 weeks ago seen See more...

Service Desk Analyst - up to GBP42,000 - Hybrid - Canary Wharf

Involved Solutions

London, England

37000.00 - 42000.00 GBP Annual

Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams. Active Directory experience. Windows 10 experience. Experience working in professional services. Customer Service experience. Strong communication skill....

2 weeks ago seen See more...

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