Sofa.com jobs

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CUSTOMER SERVICE TEAM LEADER

Handle orders and escalations, providing outstanding Customer Service at all times. Complete monthly quality audits for the team. Deliver coaching sessions based on audit trends. Work collaboratively with the CS manager to ensure...

CompanySofa.com
AddressLondon, Greater London
CategoryCustomer Service
SalaryPermanent
Date Posted a month ago See detail

Customer Service Team Leader

Sofa.com

London, Greater London

Permanent

Handle orders and escalations, providing outstanding Customer Service at all times. Complete monthly quality audits for the team. Deliver coaching sessions based on audit trends. Work collaboratively with the CS manager to ensure...

Supervisor - Sofa.com

Sofa.com

Norwich, Norfolk

£25,116 a year

Meet and exceed sales targets and increase profitability in store. Analyse all reports and commercial information available to make improvements to the performance of the showroom. Ensure all controllable costs are managed and min...

Marketing Executive - Sofa.com

Sofa.com

London, Greater London

Lead all marketing projects together with the marketing team ensuring project critical paths are created and adhered to for timely delivery. Liaise with internal teams including e-commerce, buying & merchandising, retail operatio...

Style Advisor - Sofa.com

Sofa.com

Castleford, West Yorkshire

£NEG

Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range. Maintaining our high showroom standards and visual merchandising in store. Providing customer...

Supervisor - Sofa.com

Sofa.com

York, Lancashire

£NEG

Meet and exceed sales targets and increase profitability in store. Analyse all reports and commercial information available to make improvements to the performance of the showroom. Ensure all controllable costs are managed and min...