Accommodation Booking Service Operator

As an Accommodation Booking Service Operator at St Omar Barracks. It will be your job to operate a room Booking Service within a team using bespoke software on behalf of our client to maximize room occupancy across the Allenby Connaught Contract real estate. You will also be required to attend meetings relevant to the role with the accommodation manager

You'll interact with our Armed forces personnel every day, improving quality of life for all that you meet Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do: 

To operate a room Booking Service using bespoke software on behalf of our client to maximize room occupancy across the Allenby Connaught Contract estate
To utilize Microsoft office software packages including Outlook, Excel and Word
Take bookings via email or telephone and liaise with customers throughout the booking process
Attend to queries form customers relating to bookings and resolve any issues       
Attend meetings relevant to the role with the accommodation manager
Undertake training as required

What you bring:  

Good customer service and communications skills
Experience of using Microsoft software packages including Outlook, Word and Excel
Ability to analyse and resolve problems
Working closely within a small team
Experience of working within a military environment and knowledge of the military rank system would be desirable

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment  
Competitive compensation  
Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  
Package Description
25 hours per week
Monday-Friday 10:00-15:00
£10.85 per hour 
Full training provided
Access to apprenticeships
Access to Sodexo rewards and benefits
Free parking on site

​Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is St Omar Barracks, Aldershot
About The CompanyAbout Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.