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Form of work
SalaryA new opportunity has arisen to join a thriving business in Farnborough. This is a permanent opportunity and would suit a candidate with at least 12-18 months experience within an Operations Co-ordinator role or similar. This opportunity offers hybrid working, 2-3 days in the office and a salary up to £25,000pa, plus a range of employee benefits.
About the role
Reporting to the Operations Manager and working alongside another Operations Co-ordinator, the Operations Coordinator holds a key role within the business and will be the central contact for any business queries. Overall responsibility for the team is to ensure the delivery of an excellent customer experience at every point in the customer’s journey.
Responsibilities
- Ensure streamlined and efficient operational processes, resulting in excellent service for customers and colleagues
- Promote clear and consistent cross-departmental communication in adherence to Company procedures
- Provide administrative support to the sales team by way of pre and post sales customer support activities
- Work closely alongside the Financial Controller; providing order processing and sales/purchase ledger assistance
- Provide administrative support to the Managing Director and senior management team
- Utilising and developing the company CRM system
- Ad hoc tasks as determined on occasion by the business
- Embody and promote the Company values and culture
Key skills
- Experience in an administration/customer focused role
- Organised, structured, and efficient with good attention to detail
- Excellent verbal and written communication skills
- Previous experience in a finance function would be beneficial
- Exceptional time management skills
- Commercial awareness
- Self-motivated and initiative
- Strong experience of MS Office (Word, Excel, PowerPoint)
- Determined, resilient and ambitious
- Work well under pressure
- Respond positively in the face of continual change
- Aptitude for understanding technology
- Ability to listen and interpret
- Smart appearance
- Good team player willing to share information and foster a positive team environment
- Minimum of 12-18 months experience within Customer Success/ Operations
APPLY NOW if you possess the experience and key skills required to fulfil this position
If you haven’t received a response within 5 days, please assume your application has been unsuccessful on this occasion
Thank you for your interest
