Accommodation Services Coordinator

Location: Waterside Campus Documents: JD- Accommodation Services Coordinator.pdf (PDF, 146.36kb) About the job Interview date: 16 July 2024 We are looking to recruit a flexible, self-motivated and effective leader with a commitment to outstanding customer service. You will develop and manage a service that will make a memorable experience for our students in halls of residence, staff and all stakeholders. This post will require sound knowledge of Accommodation Services to coordinate expert support, advice and guidance on all areas covered by the accommodation team including private sector accommodation. About you You will have excellent communication and interpersonal skills to ensure effective collaboration and clarity of processes. In addition to good understanding of student accommodation policies and procedures. You will need to be able to resolve complex enquiries to ensure appropriate decision making whilst also managing a busy workload with competing priorities. Efficiency in operating administrative systems in a large organisation will be critical for this post to ensure efficient coordination and support in managing challenging situations and the team. Qualifications Essential; Education to A level/NVQ level 3 with GCSE English Language (or equivalent)  Willingness to undertake further education and/or training and development Desirable; Degree (any subject) Department Our award winning Estates & Campus Services department provides leading services to support the University strategy through the provision, management, maintenance and development of a first class estate, enhancing the student experience and creating an environment that builds and develops our internal and external communities . The department includes divisions relating to Projects & Capital Development, Maintenance Services, Facilities Services, Security & Community Safety, Catering, Commercial & Events, Safety & Business Continuity, Residential Services and Environment & Sustainability. Right to work All candidates will be asked to provide proof of eligibility to work in the UK at interview. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time. Equality We welcome applications from underrepresented groups. The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion. This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities. Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity. Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/  To apply, please click on the ‘Apply’ button above