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Form of work Description
About the role
Primarily duties and responsibilities include ensuring the exceptionally high standards of cleanliness within our units of accommodation are met, keeping to tight deadlines ready for our guests to check in. Resolving any guests queries or concerns and ensuring compliance with Health and Safety procedures.
Lead and motivate a team to deliver excellence. Ensuring all necessary Company paperwork is completed in line company policies and procedures. Providing an atmosphere where the team feels respected and rewarded and communication is open and honest. Finally, to follow through on any performance issues and ensuring the team is trained coached and mentored.
About You
The ideal candidate should have a passion to succeed and deliver exceptional customer service in a result driven environment and have a problem-solving attitude. To be able to focus on the detail and prioritise to ensure the biggest positive impact.
Strong communication skills are essential to allow good relationships between guests and team. The ability to lead and motivate a team in a high-pressured environment, and to work from the direction of the Head housekeeper and own initiative.
Other information - the role requires flexibility and includes some weekends and some evening work (latest till 10pm)
Interested?
If this role sounds perfect for you, we would love to hear from you. To apply, please follow the link below where we will take your details and ask you a few questions to help us find out a little bit more about you. This should take around 5 minutes. Someone from our Recruitment Team will then be in touch.
We look forward to hearing from you!
About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
