Account Director

Account Director

Hybrid/Client Site Leicester

Salary DOE

An established leading provider of printed materials, serving a diverse group of clients that prides itself on delivering exceptional customer service and achieving business objectives through strategic account management.

As an Account Director, you will have P&L responsibility, lead and motivate a team of high-performing Account Managers. Your primary responsibility will be to oversee the printed materials requirements for clients by understanding strategies and challenges, you’ll ensure seamless delivery and exceptional service.

Your responsibilities:

• Strategic Leadership: Set goals and objectives for your team, aligning them with the business objectives.
• Budget Planning: Develop budgets and allocate resources effectively for account management activities.
• Performance Management: Provide feedback, counsel, and performance evaluations to account staff, ensuring they meet quotas and objectives.
• Client Relationship Management: Serve as the main point of contact for clients within your portfolio.
• Solution-Oriented Approach: Understand client requirements and offer suitable solutions, generating new business opportunities.
• Timely Delivery: Ensure services and products are delivered to clients on schedule.
• Issue Resolution: Address client concerns promptly to maintain trust and strengthen relationships.
• Reporting: Communicate quarterly and annual progress to senior management and external stakeholders.

Requirements for your application to be successful:

• Experience: Proven track record as an Account Director or in a similar role within print manufacturing or print management.
• Negotiation Skills: Demonstrable experience in negotiating and meeting client requirements.
• Financial Acumen: Solid understanding of budgeting and progress reporting.
• Performance Metrics: Knowledge of performance evaluation techniques and metrics.
• Interpersonal Skills: Excellent communication and relationship-building abilities.
• Leadership: Outstanding organisational and leadership skills.

If you’re passionate about client success and thrive in a dynamic environment and have a strong background in the print industry, we’d love to hear from you!

Please note that while we welcome international applications, we are unable to offer sponsorship or relocation packages for this job opportunity.

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