Account Director - Toys & Gifting

The Company

Quest Search and Selection are proud to partner an Entertainment Provider working in their Retail business. The business creates bespoke retail, general merchandise gifts, toys and memorabilia for their retail and leisure clients!

The Role

The role of Account Director is to oversees a cross-functional team, aiming for substantial client base growth, operational excellence, and departmental profitability in line with business targets.

Key Responsibilities of this Account Director - Toys & Gifting:

• Lead the Retail Team which compromises of Sourcing, Merchandising, Operations and Account Management.
• Take full accountability for the department's P&L management.
• Collaborate with the Finance heads to set budgets and closely manage them, proactively addressing any gaps that may arise.
• Oversee department operations, ensuring seamless movement of goods from concept to production, delivery to stores.
• Collaborate with manufacturers and suppliers to maintain high service levels and optimize the supply chain. Regularly review processes, identify improvement opportunities, and implement necessary actions.
• Ensuring a constant presence at the forefront of retail innovation, including in-store fitouts, experiences, and products.
• Stay up-to-date of market trends and attend trade shows as needed.
• Drive team engagement and manage team performance effectively, setting and achieving departmental goals through action plans.
• Collaborate with the Business Development team to acquire new clients
• Build and sustain strong working relationships with clients, serving as a point of contact for escalations when necessary.

Requirements for this Account Director - Toys & Gifting:

• 7 years + experience, end-to-end product development/ sourcing retail in wholesale or B2B sales account management
• Ideally have B2B experience
• You will be operating as a Senior Manager or Head of level of a business area or team.
• Experience in sourcing with the Far East and dealing with factories directly
• Flexible to global travel (trade shows, factories, clients etc) circa 6 times a year
• Managing 3 direct reports (with Sales/Product and Merchandising)
• Ideally managed a budget of over £5 million +
• Experience in HR process will be advantageous.
• Ideally having Driving License

Benefits that come along with this Account Director - Toys & Gifting:

• 25 days holiday
• Pension
• Bonus of 10%
• Hybrid working 2-3 days per week in the office (but must be willing to do more if required)
• Paid parental leave.
• Early finish Friday and flexible working
• Computer (Mac/Windows)
• Mobile phone dependent on role
• Employee Assistance and Wellbeing Program

If this sound like you & you feel you have the right skills and expertise at this level, please apply today quoting the reference no.JO-2402-111234/A

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.